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Nashville, TN
·HughesNet Satell..

how is this UNLIMITED?

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Here we go again, with Mobile Broadband Providers shoving the word "unlimited" in customer's faces to sell them a service, then only, to limit their service. WTF?

Did they copy this policy from Wildblue and Hughesnet?????


All rate plans have a usage level. This is the amount of data you can upload and download in a rolling 30-day period. When the usage level is met, Cricket's Fair Use Policy will reduce your speed. You can still use the service, but you may only be able to do basic email and web browsing during this time. Your upload and download speed will be restored once the rolling 30-day data usage is below your rate plan usage level.

Speeds. 1.4 Mbps represents a burst download speed. Actual Upload and download speed will vary, and will likely be lower than the burst speed inidicated. Speed will also vary during peak hours, or if you exceed your rate plan usage limit.

At Cricket, our goal is to give each customer the fastest service possible at the best value. We are always striving to develop programs and policies that help make that possible. Our Fair Use Policy is designed to impact the fewest customers while helping ensure the best speeds for the vast majority of our customers.

Cricket has recognized that that a small percent of customers account for a disproportionate share of data usage on the Cricket network. To ensure that all customers have equitable access to the Cricket network, Cricket has implemented a Fair Use Policy, Cricket sets usage levels on the amount of data a customer can upload and download within stated periods of time. If you exceed your rate plan usage levels, Cricket will temporarily reduce the speed at which you can send and receive data over the Cricket network. You will still be able to use the service but your speed will be slower. Cricket may use other traffic management and prioritization tools to help ensure equitable access to the Cricket network for all customers. Your service speed is not guaranteed and is subject to this Fair Use Policy.

Cricket has set a rolling 30-day data usage level ("Usage Level") per customer. As shown in your rate plan brochure or on www.mycricket.com, this Usage Level varies based on the rate plan you've selected. Every day, we measure your upload and download data usage ("Actual Usage") to determine if your total Actual Usage, as aggregated over the previous 30 days ("Usage Total"), exceeds the Usage Level for the rate plan that you selected. During hours of operation, you can inquire about your Usage Total versus your monthly Usage Level by calling 1-800-Cricket and speaking with a Broadband Care representative.

Once the rolling 30-day data usage is below your rate plan Usage Level upload and download speeds will be restored.

You are likely to avoid any limitations imposed by the Fair Use Policy if your use is typical of the majority of Internet users and consists primarily of Web surfing and a reasonable amount of downloading. The rate plan brochure shows the Usage Level for each plan. The Usage Level specifies the amount of data that you can upload and download before your access speed is reduced.

Please note that your usage total is far more likely to exceed your rate plan Usage Level if you use peer-to-peer file sharing programs, you use a webcam or you download full length movies excessively, large quantities of music files, full software applications or similar high-bandwidth activities.

Cricket reserves the right to protect its network from harm, compromised capacity or degradation in performance. Cricket reserves the right to limit throughput speeds or amount of data transferred, and to deny, modify or terminate service, without notice, to anyone whose usage adversely impacts our network or service levels. We may monitor your compliance with the above but will not monitor the content of your communications except as otherwise expressly permitted or required by law.