Terrible service. They say there is suppose to be a latency of 700 milliseconds to 1500. I get over 25k at some points. Yes, I did research and if u look hard enough hughesnet says they are compared to dial up. I understand that it's not cable or dsl, but they do make themselves seem like it. Do not get this service unless u absolutely have to. You might even want to try one way satellite if u can.