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This is a sub-selection from Open can of worms


dslcreature
Premium
join:2010-07-10
Seattle, WA
reply to jlivingood

Re: Open can of worms

Can I ask why not just call if there is a problem?



vpoko
Premium
join:2003-07-03
Boston, MA

I assume cost is part of the equation, though if they did it with auto-dialers it might be more reasonable (though still more expensive than a pop-up). I'm not sure which I'd find more intrusive, though, I almost prefer the pop-up.



dslcreature
Premium
join:2010-07-10
Seattle, WA

I guess I understand the cost. I would rather get a call or letter from comcast.. stamps and or a few minutes of a reps time can't cost that much considering what we all pay for service every month but I don't know.

Messing with web pages has a disadvantage in that it may be a potential magnet for phishers to emulate the comcast guard behavior that everyone now knows exists and use it as an excuse to obtain customer data.


GraysonPeddi
Grayson Peddie

join:2010-06-28
Tallahassee, FL
reply to dslcreature

I'd rather get a letter from Comcast due to my hearing impairment. Besides, this will not work for the people who are deaf.
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