O Canada! > Canadian > Rogers > [ Extreme] Rogers Throttling also affecting Logmein AND RDP

[ Extreme] Rogers Throttling also affecting Logmein AND RDP

Re: [ Extreme] Rogers Throttling also affecting Logmein

Europe is also heading towards more 3 strikes laws which will eliminate the need for throttling.

reply to Trencher
The security issues with RDP into a corporate network aside, do you actually find using logmein to be faster?

I've used all kinds of remote apps and frankly RDP is about the fastest around.
--
Jake: "Four fried chickens, and a coke" Elwood: "And some dry white toast, please"

reply to sbrook
Depends which country you're talking about.
When employing proper encrypting, they can't see what you're doing unless they place booby traps and pretend to offer videos.
There are ways to make p2p'ing anonymous enough where literally noone can't know what any ip address is doing.

That cat-and-mouse game is not something the government can win.

reply to elwoodblues
Logmein is actually the fastest i've found... its almost 1-1 where RDP always seems to have a bit of a delay (especially if a flash advertisement is running in the bg). Check it out, its free and totally worth it.

reply to Trencher
I just tested RDP and found that after 5-10 min of using RDP it begins to slow down as well. TO A CRAWL. I've never had RDP slow down that much unless I was downloading at the same time (which I wasn't)... FUCK YOU ROGERS.

reply to Trencher
I've had no problems with log me in from a Rogers Connection to a Rogers connection. My throttling started around the same time as everyone else

reply to Trencher

Re: [ Extreme] Rogers Throttling also affecting Logmein AND RDP

reply to Trencher
Hi,
Just wanted to say that I too am having slow RDP connection issues.
I am at work now and from work, making a direct connect to my home office servers goes max 40KB for seconds before dropping to 5-10 on average.
BUT when I make an IPSEC VPN connection and then use RDP to the same server, it goes max speeds of 100-120KB. I can actually copy and paste files between my local and remote desktop.
Direct RDP connection, no way. So far it's been off and on in terms of speed. But last weekend I was at my friends house in Barrie (fyi I live in Brampton), tried RDP and it literally went as fast as a porn download in the early 90's on a modem line. Line by line loading of the screen, waiting 5min after clicking the Start Menu. Just horrible!
I'm gonna call Rogers later tonite when I get home and open a support incident with them for this. It's been acting up for 2 months now. I thought it was my side for some reason, did MS hotfix patches, TCP tweaks, upgraded service packs for my firewall/vpn software.
I found this post linked from this article on torrentfreak - »torrentfreak.com/rogers-bittorre···-101213/

Having read some of the reports. Now... yeah... I'm pissed. Spent hours trying to fix the problem on my end...

reply to Trencher
I agree, using logmein, it appears to be very laggy these days, when it in the past has been very close to actually sitting in front of the remote machine.

I dunno, rogers sucks, what can you do?

reply to Trencher
Whats the point in offering internet if you throttle everything? Might as well get the lowest speed if it's always going to be slow. I'm going to get the 50/2 from Rogers soon and do my own test because I'm seeing so much people complaining about slow downs. Is it really happening? Am I going to flush down $170 a month for slow internet? Is Rogers a shit load of fuck? well I guess I'll find out soon enough.

It hasn't been pleasant lately, no. I'm actually using a DSL connection these days and I hop back onto my 50/2 connection once a week to see if Rogers has unsucked the service.

So far no. Going on second month. Basically, it seems like Rogers installed some new DPI and it's broken and it's trashing the service and rather than just remove the DPI, they're leaving it in place and trying to fix it. At least, that's what it looks like.

I used to actually like Rogers. Pretty disappointed in them right now.

I'm experiencing the exact same issues with Remote Desktop. Its definitely something to do with the networking changes has made, and its very aggravating.
At the best of time, its laggy and slow. If you're downloading a torrent at the same time...yeesh, just forget about trying to connect.

reply to Trencher
Cmon Rogers, this is ridiculous! I cannot even VPN into work and I am on-call this weekend.

Rogers = degenerate company

reply to Trencher
My RDP is crazy slow lately as well. It started maybe a month ago....I am done with Rogers.

reply to Trencher
just wanted to add an update to anyone else still having rdp problems.

i have called microsoft tech support and began working with the network team to analyze network captures.

i'm using a windows mobile phone (htc att tilt 2) tethered via usb as an "outside" connection when using rdp into my servers. it's still slow but rdp inside vpn works fine.

i got the network captures and i'm currently working on figuring them out. what i see is that captures done while connecting over the internet direct to port 3389 show many many tcp retransmission errors. i tried to copy/paste a 4MB file from the server to my client and it eventually just dropped the connection.

i used a bandwidth monitor on both sides to see the traffic speeds and i get approx 3-10kbps with a max of 15 but it's not sustainable at max speeds. i average 5kbps.

same server, same tests done over a vpn connection to my network work fine. full speed. little to no tcp errors in the network capture.

i have scheduled another tech call with microsoft support in a few hours. we will probably try some tcp tweaks and mtu changes on the front end firewall router, we'll see how that goes. i remain skeptical they can fix it. but i have high hopes someone from ms level 3 network support can at least assist in gathering enough of the right evidence so that when i do call rogers to complain i'll have enough ammo to go on.

my only concern is as such... if/when i call rogers support it is for residential tech support and not business since i don't pay for a business line.

any suggestions for how and what i should say for them to acknowledge the issue might be on their end?
i don't intend for them to know or actually support windows server rdp services, but i need them to at least understand that if ftp, http, skype, and most other forms of upload traffic can go full speed uploading (except of course p2p bittorrent, as an example), then there has to be a reason that rdp directly over rogers cable line is getting dropped packets so badly. which in turn would point the issue in their laps. sound logic? or am i just hoping for too much?

and fyi, if they tell me i need to upgrade to business so it'll "just work" i do intend to ask them to prove what gets fixed on the business package that seems to be broken on a residential package. i dont intend to throw money at a problem in the hopes it will "just work", without knowing what is broken and what gets fixed. sound logic, or not?

once i have further updates i'll post.

any advice would help. thanks

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