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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
kudos:1

Motorola 2210-02-10NA Bridge Mode

I am having a hard time getting connected using bridge mode.

I am using a Linksys WRT300N with DD-WRT firmware.

I have tried both bridge settings.

Sometimes it takes minutes to connect, sometimes it never connects.
I connect my linksys to my old westel 6100 and it instantly connects and I am surfing.

Any ideas what might be going on?

FYI, the modem works flawlessly when in regular mode where the 2210 does the PPPoE authentication.
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them.



cguidry

join:2009-05-18
Santa Rosa, CA

downloadnta774r1_res.bin.zip 1,659,828 bytes
I know that there is a bug with the Motorola 2210 firmware version 7.8.4r4. When the modem is bridged it syncs but wont surf. I found that downgrading to firmware version 7.7.4r1 allows the modem to work in bridged mode. If your 2210 is indeed using firmware version 7.8.4r4 i would downgrade it.

WARNING: The modem has to be an unbranded (non AT&T or other ISP specific 2210), and has to be model number 2210-02-10NA. We have tried (accidentally) using this firmware on an AT&T branded 2210 and ended up bricking it. Before you use the firmware attached please take note of my warning. Im not responsible for improper use of the firmware.
--
Christopher Guidry
Sonic.net Tech Support

bassackwards

join:2003-06-25
Fremont, CA

I just ran into this issue yesterday. I spent 3 hours troubleshooting until I ran into this post. Although, I did find this »sonic.net/support/dsl/cpe/motoro···ig.shtml , there was nothing about the bug in the firmware. It would have been nice if there was a note on that page. I can confirm that the downgrade of the firmware works as stated by cguidry. Thanks cguidry - maybe you can have a note added to your help page?



Coldfusion

join:2000-04-14
San Francisco, CA
reply to heels_fan

I have the same problem with the 7.8.4r4 firmware. I flashed it from a AT&T 2210-02, so I am afraid that I might brick it if I flash it again.



NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
Reviews:
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I can't guarantee that you won't brick your modem, but FWIW, I have flashed AT&T 2210-02-1006 modems with both the NA 7.8.4r4 and the NA 7.7.4r1 firmware with no problems except that I did have to do a hard factory reset using the pushbutton after reverting from the NA 7.8.4r4 firmware, The NA 7.7.4r1 firmware did indeed fix the bridge mode problems I saw with the NA 7.8.4r4 firmware (but so did the AT&T SE 7.7.3r7 firmware).

I have tried all of the firmware versions I could find for the 2210 (including the brain dead SBC versions), but I have always gone back to the AT&T SE 7.7.3r7 firmware because it seems to be the most stable and also has more features than any of the others I have tried.

<disclaimer>YMMV</disclaimer>
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.



ranmasama

@bellsouth.net
reply to heels_fan

7.7.4r1? Did anyone find a download link to it? I also have the 2210-02-10NA and have problems bridging.



NetFixer
From my cold dead hands
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said by ranmasama :

7.7.4r1? Did anyone find a download link to it? I also have the 2210-02-10NA and have problems bridging.

Did you actually read this thread? The file was attached to this post: »Re: Motorola 2210-02-10NA Bridge Mode

Just download the .zip file, extract the firmware file, and do the upgrade procedure from the expert mode menu.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

bbmak7

join:2004-01-11
San Francisco, CA
reply to NetFixer

I flash the modem with 7.7.4r1 , but it changes the IP to 192.168.0.1. And, the username/password that I have is not working. Any help here for guessing the username and password?



NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
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said by bbmak7:

I flash the modem with 7.7.4r1 , but it changes the IP to 192.168.0.1. And, the username/password that I have is not working. Any help here for guessing the username and password?

Exactly which modem did you flash with the 7.7.4r1 firmware (the full model number, not just the 2210-02 prefix). Knowing where you came from can help to diagnose where you arrived.

Have you tried to do the push button factory default reset yet?
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

bbmak7

join:2004-01-11
San Francisco, CA

2210-02-1002
yes, I push the reset botton, and it is still 192.168.0.1
stuck in the login page . 192.168.0.1



NetFixer
From my cold dead hands
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said by bbmak7:

2210-02-1002
yes, I push the reset botton, and it is still 192.168.0.1
stuck in the login page . 192.168.0.1

Have you tried using the username "admin" and the number on the sticker attached to your modem as the password? No my knowledge, the "NA" devices and the firmware designed for them do not have a default password, but the default username is "admin".

Is this a browser popup window asking for the username/password, or is it a gui menu page asking for the username/password? If it is a gui menu page, it probably wants the username/password required by your ISP.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

bbmak7

join:2004-01-11
San Francisco, CA

yup, the browser pops up the login window. It said, "The server 192.168.0.1:80 at Netopia-2000 requires a username and password." and I try the username admin and the sticker on the back is the password. I try that, and it is not working.

The weird thing is after I flash the modem, it changes my ip to 192.168.0.1 from 192.168.1.254.


bbmak7

join:2004-01-11
San Francisco, CA

The worse thing is there is no recovery mode such as tftp, telnet, or jtag. If one of the method existed. I can recover the origin firmware easily.

The only way that in my mind is using brutal force, but that could take a long long time for a 10 digi password.


bbmak7

join:2004-01-11
San Francisco, CA

One more thing, when I connect the modem to the internet, it actually works, but since I cannot login to the modem, I cannot change the modem to bridge mode.



NetFixer
From my cold dead hands
Premium
join:2004-06-24
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reply to bbmak7

said by bbmak7:

The worse thing is there is no recovery mode such as tftp, telnet, or jtag. If one of the method existed. I can recover the origin firmware easily.

The only way that in my mind is using brutal force, but that could take a long long time for a 10 digi password.

Actually, the 2210 does support both tftp and telnet, but AT&T/SBC disabled it for their 2210-02-1002 and 2210-02-1022 models with the firmware that is installed on those model. It requires that you be able to get into the device via the html menu (with non-SBC firmware) in order to enable telnet access.

I don't know what happened with your firmware upgrade. I have installed the 7.7.4r1 firmware on both the "NA" and "1006" models with no problems, and the devices's LAN IP address remained at 192.168.1.254 because that is/was the factory default for both AT&T and Motorola (but I think that early versions of the 2210-02-1002 from SBC did ship with 192.168.0.1 as the factory default LAN IP address). However,I did say "I can't guarantee that you won't brick your modem". User cguidry See Profile also warned that flashing an AT&T/SBC branded 2210 with the 7.7.4r1 firmware might brick it.

If you have not already tried a "{blank}" username with the sticker numeric password or the device serial number as the password (it might not hurt to also try "123456789" as the password, as I seem to recall that SBC at one time used that), that might be worth a try.

Also, when you do the push button factory reset, make sure that you hold it in for at least 30 seconds (the power LED should glow red when the factory reset is in progress). I mention the pushbutton reset again because you said that you did it, but you also said that you could still connect to the internet. If the factory reset was actually done, your PPPoE credentials should have been erased, and you should not be able to connect to the internet until you get into the html menu and re-enter your credentials. OTOH, since it is still working for you in PPPoE/router mode, you may just not want to take the chance that actually doing a factory reset might render the modem inoperative.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1

at&t/sbc issued 2210-02-1002 modems have always used 192.168.1.254 as the ip address
The 2210-02-1002 will run the 2210-02-1006 software no problem

I think it's safe to say loading the 7.7.4r1 on a 2210-02-1002 is a bad idea

Why did you load the 7.7.4r1


bbmak7

join:2004-01-11
San Francisco, CA

thank you all for replying.

@Netfixer,
My ISP does not use PPPoE. That is why it connects to internet. I check all over the internet, there is one guy who has the exactly same problem as I have. However, the post never provide any solution.

@wayjac
I have a bug in my latest 2210-02-1002 firmware. However, it is not a time for me to regret, but to look for solution.



NetFixer
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join:2004-06-24
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1 edit
reply to wayjac

said by wayjac:

at&t/sbc issued 2210-02-1002 modems have always used 192.168.1.254 as the ip address

Acording to the AT&T CSR training slide show at »att-training.net/2210-sw.html at one time SBC did use the LAN IP address 192.168.0.1 as the factory default setting for the 2210-02-1002.




said by wayjac:

The 2210-02-1002 will run the 2210-02-1006 software no problem

True, but that is not what is being discussed in this thread.

said by wayjac:

I think it's safe to say loading the 7.7.4r1 on a 2210-02-1002 is a bad idea

Apparently that is indeed true.

said by wayjac:

Why did you load the 7.7.4r1

Because I could?

And because I wanted to see if it fixed the bridge mode problem in the 7.8.4r4 firmware (which I had also tried "just because I could", and to see if it fixed an IP Passthrough compatibility problem I was having with the 7.7.3r7 firmware).

The 2210s are relatively cheap inexpensive, and if I bricked one, it would not be a major financial loss (and I would then know what to tell a client to never do).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
reply to bbmak7

said by bbmak7:

I have a bug in my latest 2210-02-1002 firmware

The 2210-02-1002 has been replaced by the 2210-02-1022
said by bbmak7:

However, it is not a time for me to regret, but to look for solution

You can replace it they're cheap at ebay

Is this the same modem you posted about in the cayman/netopia forum
Why did you change the software


NetFixer
From my cold dead hands
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join:2004-06-24
The Boro
Reviews:
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reply to bbmak7

said by bbmak7:

thank you all for replying.

@Netfixer,
My ISP does not use PPPoE. That is why it connects to internet. I check all over the internet, there is one guy who has the exactly same problem as I have. However, the post never provide any solution.

That's what happens when you make assumptions. I assumed that since you were using the 2210-02-1002 modem (which I also assumed was strictly an AT&T/SBC branded model), that you also had AT&T DSL service (which requires PPPoE/A).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

bbmak7

join:2004-01-11
San Francisco, CA

It is okay. No problem. Thank you for your helps.


bbmak7

join:2004-01-11
San Francisco, CA
reply to wayjac

Oh I have a replacement now, my old one. However, I will get another one online, probably a Broadcom based CPU modem.

Expand your moderator at work