said by Caddyroger:I had to have my tm722g emta installed. I got to the activation screen and it asked me for my account number. I entered it and it came back that their was no account with that number. I spent about 9 hrs on the phone with 3 or 4 different sections of comcast support. They could not get the phone to work.
I believe the installer today entered more then the mac numbers. It possible that their more to it when you have a existing account then a new account.
Yeah, there has to be a workorder in the system for that to work.
You need a tech on site to provision phone service.