I've had service for about 1.5 years. The Phone Power site says I'm on the "Capricorn" network with a Grandstream adapter.
For the last year I've worked from home, I've spent quite a bit of time doing conference calls, and serveral times per call, there will be 2-3 second gaps of silence where I can't hear the caller. When these gaps happen I'm doing little or nothing on my local network - it does not seem like a QoS problem.
I've moved and the problem moved with me. The U-verse equipment doesn't afford a lot of options in terms of configuration - there's no way to put the Grandstream "in front of" AT&T's router. It's in the DMZ which is the best I can do. When I had CallVantage prior to PhonePower, I had no problems like this whatsoever.
I'm not the first to notice this - here's a link to an old thread:
»
Uverse and PhonePowerAre there any solutions to this problem? Any firmware updates or possibly of switching to a different "network" to work around this? I've got about 6 months left and I really want to continue service, but if these gaps don't go away I'm going to have to try something else. Thanks!