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uniqs
334
jhd
join:2005-08-08
Mountain View, CA

jhd

Member

[General] Account management portal - customer data security pro

Logged into the acount management portal today, and was shocked to be presented with someone else's account info (primary email address). I know AT&T wireless got in hot water recently due to a customer-data security breach involving iPhone customer accounts. Looks like maybe their inability to keep their customers' data confidential is broader than just AT&T wireless.

Tried multiple times to report this to AT&T, but of course there's no customer service organization that can respond to anomalous, internal system breakdowns, so there's no way to talk to anybody who even understands the issue. Aargh...

FernandoB
@ifxnw.com.mx

FernandoB

Anon

Re: [General] Account management portal - customer data security

Call tech support and request 2nd tier so they can rebuild your account info and remove others information, some times when systems are upgraded the account information its not migrated properly, if they say cant do it, they can create a Trouble Ticket to Yahoo, and yahoo support can correct and verify all your account info.