East Elmhurst, NY
Hmm then it is very likely that the splitter is maxed at 32 subscribers. If everyone within the node was subscribing to the 50 mbps, it would quickly dissipate the node's capacity by a factor of 2 if the splitter was based on BPON. But it is possible you may be on a GPON where such problems shouldnt occur given it should handle upto 2.4 gbps easily. Call and complain and hopefully sooner rather than later your node will be on GPON.