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Rochester

join:2007-07-04
Curtis, WA

CenturyLink problems in Washington state..

I've had CenturyTel, now CenturyLink, DSL (1.5 Mbps) here in semi rural Lewis Country, WA for approximately 3 years now. Everything has been okay up until about a week ago when suddenly about 50% of the websites started loading at dial up speed. In fact, they are so slow, I often just give up in frustration. Thing is, some sites are normal and the speed tests come back fine.

Is this a CenturyLink problem and IS anybody else in SW WA experiencing similar difficulties?


doc4pcs

join:2001-12-21
Gladys, VA
Same thing in my area of Va Well except for certain times my speed test are down to almost modem speeds and then it comes back after several hours.
--
Centurylink 6meg DSL


Rochester

join:2007-07-04
Curtis, WA
Look at this. I'm going to call support first thing in the morning. Unfortunately my experience with them has never been the best.



Rochester

join:2007-07-04
Curtis, WA
Can anyone explain to me why, when I test at Speakeasy, the download tests out at 1.53 mbs, but when I go to Speedtest, I get the results as shown in the above post?

l1ghtware

join:2010-12-01
Stevenson, WA
reply to Rochester
Having problems with our DSL since we self installed a week ago. Upload speed is amazing, 576kbs, but download speed is 64kbs 99% of the time.

One night the down speed was as advertised, 1.440 mbs, and I was ecstatic, but then it went back down. Two days later I had the same quality down speed again, but only for a few hours. The rest of the time the down speed has consistently been 64kbs.

That's practically dial-up speeds! And I know the wire is carrying a good signal, because of the consistently good upload speeds.

I live in SW Washington, 2 miles west of Beacon Rock on the Columbia River (or at least very near).

I have called tech support and they even sent out a technician, but he was unable to tell us what was wrong. One of my theories is that they ARE throttling, because service is new and there may be a lot of new customers and thus major load on the line, forcing them to throttle down our download speed but leave the upload speed untouched.

If anyone has a clue what is going on, PLEASE I could use some communication. The telephone company is turning the other cheek.

l1ghtware

join:2010-12-01
Stevenson, WA
I can no longer say this is true. After talking with a tech on the phone he walked me through issues regarding line attenuation on the up path and the down path. The up path has a pretty good signal, thus the excellent upload speeds. The down path is showing too much attenuation, thus the consistently poor download speeds.

No one is turning the other cheek, and I would delete my previous reply if I knew how.