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bramma_999
@knology.net

bramma_999

Anon

Ping problems in Columbus, Ga

Hey guys. I Live in Columbus, Georgia. I've been experiencing terribly high pings every evening for the last week. I have the edge package, which is supposed to get about 8 down and about 1 up. My speeds will be pretty consistent. However, from about 6 to 10m, I may get 2 down and .3 up. My ping also's anywhere from 100 ms all of the way up to 600 ms, making it impossible to play online multiplayer games.

They've send two techs out...one who basically said he thought it was my router...and another who switched my modem out...both to no avail. I then called in AGAIn lat night, and the gentleman on the phone told me it was in issue on their end that they had no eta on the fix.

To me, this is unacceptable. For a lot of my applications, the internet has became damn near unusuable. There arent a lot of options here in Columbus, Ga, so I'm kind of at a loss of what to do besides sit and wait...

zpm
join:2009-03-23
Columbus, GA

zpm

Member

sounds like your neighbors that you share your tap with are also eating up the speeds.

where exactly do you live, try running a tracert in cmd...

tracert yahoo.com
bramma_99
join:2009-10-31
Columbus, GA

bramma_99

Member

I stay at 2966 Eagle Pointe Dr...31907. It's a subdivision off of Forrest Rd. Can u sort of help me with the tracert, as I'm unfamiliar with it. Pinhttp://www.speedtest.net/result/1024127907.pngg times this evening are high as usual.
bramma_99

bramma_99 to bramma_999

Member

to bramma_999
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Anderson>tracert yahoo.com

Tracing route to yahoo.com [72.30.2.43]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 19 ms 44 ms 18 ms 24.96.247.1
3 67 ms 75 ms 71 ms user-24-96-110-9.knology.net [24.96.110.9]
4 69 ms 89 ms 85 ms user-24-96-198-137.knology.net [24.96.198.137]
5 96 ms 127 ms 72 ms user-69-73-5-41.knology.net [69.73.5.41]
6 42 ms 74 ms 54 ms TenGigabitEthernet3-3.ar3.ATL1.gblx.net [64.215.
181.157]
7 86 ms 93 ms 102 ms Yahoo-PAO2.TeG8-2.1169.ar1.PAO2.gblx.net [64.214
.145.2]
8 103 ms 96 ms 140 ms ae-0-d211.msr2.sk1.yahoo.com [216.115.106.135]
9 82 ms 78 ms 94 ms te-8-1.bas-k1.sk1.yahoo.com [68.180.160.9]
10 130 ms 120 ms 141 ms ir1.fp.vip.sk1.yahoo.com [72.30.2.43]

Trace complete.

C:\Users\Anderson>

This is yahoo.com
bramma_99

bramma_99

Member

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Anderson>tracert yahoo.com

Tracing route to yahoo.com [72.30.2.43]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 19 ms 44 ms 18 ms 24.96.247.1
3 67 ms 75 ms 71 ms user-24-96-110-9.knology.net [24.96.110.9]
4 69 ms 89 ms 85 ms user-24-96-198-137.knology.net [24.96.198.137]
5 96 ms 127 ms 72 ms user-69-73-5-41.knology.net [69.73.5.41]
6 42 ms 74 ms 54 ms TenGigabitEthernet3-3.ar3.ATL1.gblx.net [64.215.
181.157]
7 86 ms 93 ms 102 ms Yahoo-PAO2.TeG8-2.1169.ar1.PAO2.gblx.net [64.214
.145.2]
8 103 ms 96 ms 140 ms ae-0-d211.msr2.sk1.yahoo.com [216.115.106.135]
9 82 ms 78 ms 94 ms te-8-1.bas-k1.sk1.yahoo.com [68.180.160.9]
10 130 ms 120 ms 141 ms ir1.fp.vip.sk1.yahoo.com [72.30.2.43]

Trace complete.

C:\Users\Anderson>
bramma_99

bramma_99

Member

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Anderson>ping knology.net

Pinging knology.net [64.29.151.81] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.29.151.81:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Anderson>

Results from pinging knology.net