For the life of me...
For the life of me I can't figure out what these bad reviews are all about. I've had the service in Westwood since 2002 (basic) and I'm not seeing any of the mentioned problems. I'm about 3 MB's down and 1 MB up and have been that way since the beginning. I didn't get their VoIP service but got my own recently (NetTalk) that's online 24/7 that gives you incoming calls (aported out local number) and free calls to anywhere in the US and Canada for the big old price of $28.95 per year (yes, that's per year). And it's reliable! I build, repair and upgrade computers for people in my area and Digitalpath is never a "problem" that I'm presented with. I think that many of the gripes on here are a result of old, slow and under-equipped computers. Keep the processor up at around 3 GHz and equip it with 4 GB's of RAM and the problems no longer exist.
HeirApparentSo many years to clean the slatePremiumReviews:
The quality of service in Sierra and Plumas Counties is a very different story. My issues appear to be extremely common among customers in these areas.
As for my PC, it's a decent gaming machine running at 2.67GHz, with 4 GB RAM. I don't see what that has to do with anything, though, since none of my complaints related to slow computer or browser performance. I imagine most visitors here are educated enough to know the difference, unlike the average user you encounter in your work.
When the connection puts up appalling results in ping/speed/QoS tests, can't run a game without lag and connection errors, constantly buffers during videos, loads a basic web page slower than 56k, or ceases connectivity outright (yellow exclamation point over network icon), I think it's evident that our computers aren't at fault. That's another nice excuse for their "techs" to pull, though.
Suppose we should just cancel, but satellite is the only alternative here thus far, and that's even worse.