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v35_pilot
Whoops, there goes another AMU
Premium Member
join:2005-12-12
Fayetteville, NY

1 recommendation

v35_pilot

Premium Member

A shout-out to an excellent VT tech rep

I wanted to publicly send out my sincere appreciation to a talented and patient VT tech rep, Thomas R.

Tom was instrumental in helping to debug and correct a problem with our phone service and his quote about "taking the path of least resistance is not what we reps do" definitely sums up his perseverance and genuine concern for the customer.

Thank you, Tom. VT and the customer are fortunate to have you on the front lines.