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Bobec
No Stooge
Premium
join:2001-01-04
Jefferson, GA
Reviews:
·Windstream
reply to Maar

Re: DSL Speed Issues

Have you heard back from Windstream yet, from the PM you sent previously? If not, send another PM..they're usually pretty good at follow up. With a 60 year old property, maybe you'll be lucky and they'll discover an ancient bridge tap that can be removed and improve your ATTN.

With the decrease in speed during the more heavily utilized late afternoon/evening times, you may just be hooked into an oversubscribed situation that will call for equipment enhancements/additions by Windstream. Hope that WS gets back to you on this a solves the riddle.
--
Just because you are a character doesn't mean that you have character....


Maar

join:2009-04-09
Story, AR
Reviews:
·Windstream

Hi Bobec, Yes I have been in communication with Windstream via IM's. They made some changes on their end that seemed to have helped. I was not home yesterday afternoon to check to see if I experienced any peak time slow downs, but I should be able to this afternoon. Thanks again for your assistance.


Maar

join:2009-04-09
Story, AR
Reviews:
·Windstream

And here are the results during peak time.