|reply to Maar |
Re: DSL Speed Issues
said by Windstream:It is a business account but I am the only person using the connection. As others have stated, it sounds like a capacity issue since the connection is bad during peak times / afternoon and weekends. I am not making these speed / ping tests up and they have consistently shown that the service is only bad during those times.
From what we've tested on our side, we see no issues on our network that would be causing any adverse affects. The number you gave us is to a business account. Do you have users constantly utilizing the connection through all hours? Do you know approximately how many users are connecting throughout the day?
Just like right now, the connection is fine.
But tonight around 8 it will be down to .4 - .7 with D quality ping tests.
My neighbors have told me that they are experiencing slow speeds in the evenings. I will collect and post the results from their connections within the next few days.