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meskinct
Mad Scientist at Work
Premium
join:2002-01-07
Southbury, CT
Reviews:
·Charter

Lower Tiers may Attract Less Technical Savvy and Raise Costs

If you introduce lower price tiers you may attract less technically savvy people signing up and ultimately driving support prices up as these are the folks who will call support for EVERY little issue service related or not.
--
Rich. My Website


fifty nine

join:2002-09-25
Sussex, NJ
kudos:2
The personal computer's price has steadily gone down despite non-tech savvy people buying them.

In fact I would say that it is because more people are buying them.