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hottboiinnc
ME

join:2003-10-15
Cleveland, OH
reply to chgo_man99

Re: Clear should close its stores and only sell online

the stores allow the customers to actually use the product before they buy. The same thing Cell phone companies do with their products. So why close? It also allows you to save on shipping costs when buying. And you can talk to someone as well. Have a problem; return to the store. No problems.

And an FYI- you're review for them doesn't say much and says its for DSL. Clear is NOT DSL.

chgo_man99

join:2010-01-01
San Jose, CA
You cannot return there! You have to ship back to headquarters if you're not satisfied. Thats the biggest turn off about the stores. You cannot have there technical support either. Thats a dramatically different attitude from how cell phone stores treat their customers.

FYI - I know someone created Clearwire in a wrong category and there is another in the correct one.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
uh not true in all stores. You can return here. your area must be totally differnet- just like with cell carriers. And NOT all cell phone companies let you return to the stores. I can't return my phone to a store. and i bought it from VZW.


DoRight

join:2007-07-20
East Petersburg, PA
Maybe it's changed but when I left there in June company policy was not returns at any stores/kiosks. You were to return to local offices or ship back. I don't see how that's changed much