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Qwest 1.5 conn, who else has this pathetic speed in 2011?!I am in Rochester MN, you know, where the world famous Mayo Clinic is? With 100,000+ people in the greater area. I am barely 1 mile as a crow flies from downtown. Its 2011. And still the best I can get is 1.5 down and it costs about $50 with a supposed $10 bundling savings!
I had this speed 20 years ago. 10 years ago I supported customers in 3rd world nations with better connections then I have now.
I sent a complaint/questions to Qwest and asked that a VP level employee in internet services respond to me. I am going to send a complaint to the regulators. Yea, I know, I too expect nothing. But that is just a step I have to take.
Perhaps some online web page petition on FB and other sites will follow.
Who else is stuck with this pathetic speed.
Peace and Blessings Mac. |
actions · 2011-Jan-5 12:42 pm · (locked) |
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rochester is one of the worst places for dsl, trust me i lived there.
but charter at least offers decent speeds. i would go with them. |
actions · 2011-Jan-5 4:14 pm · (locked) |
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to Macattak1
Parts of Tucson, AZ
Far away from MN but getting the same shaft from Qwest. 1.5mb. A block away (further from the CO) has 7mb or higher. Qwest won't talk about why they won't offer us higher speeds.
All of their hype about higher speeds yet they won't even upgrade existing customers stuck with the slowest speeds. |
actions · 2011-Jan-5 5:41 pm · (locked) |
tobyTroy Mcclure join:2001-11-13 Seattle, WA |
to Macattak1
CenturyLink is buying Qwest, maybe in a few years or 10, we'll see higher speeds. |
actions · 2011-Jan-5 8:45 pm · (locked) |
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to Macattak1
Yeah it is irritating. I'm able to get 7mbps as max where i am thnx to my stupid apartment complex.
What's worse, not having better speed in your area period or having more speed, but being forced to use a certain provider, so no access to those speeds? Cox provides where I am, but my apartment complex isn't wired for cable. Cox does a wonderful job here to. NEVER had more than 2 hours downtime with them over a two year span and never had speeds that kept me from doing what I wanted to do...even at peak hours.
Now it's not really Qwest's fault that my apt isn't wired for cable, but they only add to the hurt that I am only able to get old dsl at 7mbps. 1.5 must really suck. Worst of all Qwest isn't really any cheaper than cox.
Go to speedtest.net and just look how far down the list the U.S. is on internet. Makes me want to leave the country just to get some decent internet.
*sigh* |
actions · 2011-Jan-5 9:43 pm · (locked) |
neilsh join:2004-08-12 Bellevue, WA |
to Macattak1
I live in Bellevue, 3 miles away from the main Microsoft campus, probably 10 miles away from Google's Kirkland Office, 3 miles away from the T-Mobile head offices, across the lake from Amazon and I can only get 1.5 Mbit service from Qwest. Less than a block away they offer 7 Mbit service.
Here's the modem stats: Speed (down/up): 1536/640 Kbps ATM QoS class: UBR Near End CRC Errors (I/F): 1/0 Far End CRC Errors (I/F): 21/0 Near End CRC(Within last 30 mins) (I/F): 0/0 Far End CRC(Within last 30 mins) (I/F): 0/0 Near End RS FEC (I/F): 41/0 Far End RS FEC (I/F): 1660/0 Near End FEC(Within last 30 mins) (I/F): 0/0 Far End FEC(Within last 30 mins) (I/F): 0/0 Discard Packets(Within last 30 mins): 0 SNR Margin (Downstream/Upstream): 31/21 Attenuation (Downstream/Upstream): 39/26 |
actions · 2011-Jan-6 2:06 am · (locked) |
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Wow. This is so pathetic. If these are public utilities, regulated for the consumers good (hahahaha!) then where is the minimum speed requirement?
We pay for the poor to have phone line financial support, and we pay averaged fees so that those out in the country get the same service. The latter one for sure being fine with me. But beyond that, just what do our regulators ensure, what do our extra phone taxes do for us?
I wonder, just how many decades the regulators will let them go with out upgrading existing? But still using the existing to pay for services for new construction connections and faster ones at that.
And they have little clue as to why wireless is killing them? |
actions · 2011-Jan-6 10:09 am · (locked) |
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to Macattak1
I live just north of Portland, OR and consider myself lucky to have 1.5mb service. After banging my head against the wall for years trying to get answers from Qwest about why everyone around my street could get dsl but our street couldn't, I found someone on this board who works for Qwest who looked into our situation. He determined that there was no reason from a loop length perspective we shouldn't be able to get service so he altered Qwest's records to allow us to schedule an install. As it turned out, there were some load coils on our lines. Once those were removed (a half of a day of work to remove them for the entire street), everyone signed up.
I figure that Qwest lost out on a little over $50K of revenue on our street (i.e. revenue it could have earned had we been offered service when the RT was installed over 10 years earlier). Not a huge amount in the grand scheme of things. But we're just one street of 11 homes. Multiply that by countless similar situations and you begin to understand why Qwest needed to sell itself.
Of course, now most people around us get at least 7mb service. I have no hopes that our RT will ever get upgraded. A neighbor and I check in periodically at the Qwest high speed internet forum but we're really little better off than Vladamir and Estragon. |
actions · 2011-Jan-6 10:40 am · (locked) |
NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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to neilsh
said by neilsh:I live in Bellevue, 3 miles away from the main Microsoft campus ... I live in San José, California, about 5 miles from a major eBay campus (to the east), and 5 miles from a major Yahoo! campus (to the west). And I couldn't even get HSI until 2001. |
actions · 2011-Jan-6 1:32 pm · (locked) |
NormanS |
to Macattak1
said by Macattak1:Wow. This is so pathetic. If these are public utilities, regulated for the consumers good (hahahaha!) then where is the minimum speed requirement? Last I checked, Internet is not a regulated public utility. |
actions · 2011-Jan-6 1:33 pm · (locked) |
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to Macattak1
todays test Last Result: Download Speed: 0.268 Mbps (0 MB/sec transfer rate) Upload Speed: 0.301 Mbps (0 MB/sec transfer rate) The closest server located in Denver, CO performed this test with a latency of 1232 milliseconds. Test Date: Saturday, February 12, 2011 5:34:44 PM |
actions · 2011-Feb-12 7:56 pm · (locked) |
Star9 |
to Macattak1
just created login today.. cause Im fed up. Have had DSL for 8 years in past 4 years the speed has gone down since they offered high speed in this area. I think its a marketing ploy or they are not maintaining the dsl connection load since they want high speed ( $$ ) accounts. I have not moved or gotten a new pc situation. years ago I did find some regulation about minimum requirements of some sort.. looking again this week. we could do a face book petition hmmm If no results from Qwest file a complaint with the FCC » esupport.fcc.gov/complaints.htm |
actions · 2011-Feb-12 7:57 pm · (locked) |
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nonymous (banned) join:2003-09-08 Glendale, AZ 1 edit |
to Macattak1
Soon to be Century Link and all the head honchos will have their golden parachutes. US West was pillaged and plundered into the ground. Tell the regulators quickly to make Century link have real promises not just to plunder what little is left. They want the good markets but the rest???? Oh and probably the backbone also. Speed test is with new provider. What I like is that the Qwest speed test for this provider shows better numbers than the providers own test. |
actions · 2011-Feb-13 2:45 am · (locked) |
rontig join:2006-11-27 Bellevue, IA |
rontig
Member
2011-Feb-13 8:32 am
Qwest's speed test is a farce...not even close to being accurate. It always shows that I'm getting considerably more than I'm capable of. Also I wish I could get even close to 1.5 with qwest. |
actions · 2011-Feb-13 8:32 am · (locked) |
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to NormanS
said by NormanS:said by Macattak1:Wow. This is so pathetic. If these are public utilities, regulated for the consumers good (hahahaha!) then where is the minimum speed requirement? Last I checked, Internet is not a regulated public utility. Correct it's not. I guess what people don't realize is that your location might not be setup to support anything higher than 1.5. I had the same issue before I switched to Qwest. I called qwest to see what was available, only 1.5. After 5 months and a newly added fiber line to the area I can get 7 and higher. You might want to do a little research, you would be surprised at the results as to why you aren't getting higher speeds. |
actions · 2011-Feb-13 5:55 pm · (locked) |
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Internet connectivity (at least the wired kind) should be a regulated public utility now. It's really only a matter of time, I hope. Of course, what with the bribes...er, campaign contributions that telecoms pay to politicians, perhaps that will happen when pigs fly. |
actions · 2011-Feb-14 4:33 pm · (locked) |
tobyTroy Mcclure join:2001-11-13 Seattle, WA |
to Macattak1
Take a look at this youtube chart over the last month. Notice how it just keeps dropping and dropping. Results from users of other ISPs near you: * Comcast [6.93 Mbps] * Clearwire [2.12 Mbps] Says it all. You can see the speed info here: » www.youtube.com/my_speed |
actions · 2011-Feb-15 2:08 am · (locked) |
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to toby
It's not likely to get better after centurylink buys them out. I have centurylink dsl service right now. The 1.5 service, actually. It doesn't run at 1.5. Check the centurylink forums; you'll find several complaints about their dsl service speeds. They've been ongoing for several months, with no resolution. I decided to check out these forums when I heard about the supposed buy-out, hoping in vain that maybe what they were buying was better than what they offered currently. This is not promising. |
actions · 2011-Feb-15 4:10 am · (locked) |
NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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to toby
I don't use YouTube often enough to have any data for my connection. What I see is a generic page showing my ISP and the closest city, San Francisco, and the whole state, California, as somewhat slower than Qwest, and Seattle, and Washington, overall.
But the test video showed my connection streaming at ~2,500 kb/s for as long as it was running; about right for 3.0 mb/s less the 15% overhead. |
actions · 2011-Feb-15 4:59 am · (locked) |
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to Macattak1
If you have access to charter Internet I'd highly recommend it. My Internet goes through Rochester from here in Alexandria and I get great speed (am getting 18/2 speeds for $29.99) |
actions · 2011-Feb-16 12:51 pm · (locked) |
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Hey guys,
I sent a letter to Qwest. Got a canned response back. Complained about that and restated that I wanted to discuss this with management of some sort. They ended up giving me to the T. Gonzales, the High Speed Inter prod mgr. I worked with very good product managers at Intel when I was there. This guy was the same.
He was very nice. Took me through the problems, challenges, obstacles. But ultimately, there is nothing coming my way for years to come. And that was expected.
All in all, he politely told me that if I had to go to cable or something he would not blame me. But that there was nothing he could do, and that the buy out may change things.
So, no real satisfaction other then to talk to someone that knew where I was coming from.
Part of the problem is the FCC regulations. Another is the PUC of each state. The third problem is the companies themselves. Sub-Sahara Africa will probably have 20mb speeds before I get 5mb.
These speeds all across our country are really quite pathetic. I am not a cable fan. I like a solid stable connection that is not constantly winding up and down. Plus, every time I have had it I have left it a year later. Faster but more problems. |
actions · 2011-Feb-16 1:47 pm · (locked) |
NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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said by Macattak1:The third problem is the companies themselves. Sub-Sahara Africa will probably have 20mb speeds before I get 5mb. Johannesburg, South Africa, likely, if they don't already. Lagos, Nigeria, maybe, if the PRC invests money there. Tshimpanga, Democratic Republic of the Congo? Probably not. Unless somebody finds some significantly important (to the First World) resources there. |
actions · 2011-Feb-16 2:07 pm · (locked) |