I've switched back and forth from Zoomtown to Roadrunner a couple times, and I'm always happy with Cincinnati Bell DSL. I enjoyed reliable high speeds both down and up. I recently upgraded to their FiOS and I'm having some intermittent issues, but I'm not sure if it might be the router or a wire. Haven't called them back out, but I'm thinking I'll do that in the next couple days.
I think you had an unusual experience. Could be your distance from the local access point. I know DSL can be very dependant on distance, and you can only be up to 18,000 feet from your connection point with speed decreasing as distance increases.
This is not an unusual experience. I am not in an extended area and REGULARLY have 512 to 600 kbps download speeds. This is not acceptable. I was told by customer service that I just need to put up with this speed "until all our servers are upgraded" and that the download speeds are "in range and acceptable for the 5 mbps plan." Baloney. I dont expect to get 5 mbps - but expect faster speeds than 500-600 kbps. Time to switch. My 3G cell phone is faster than this. T
I agree with the poor performance. I am getting the same thing. Up until 2 months ago I have had good luck (for 9 years) with zoomtown. Now my connection is regularly sub 1mb/s.
My guess is hat they have not kept up with demand in the area. From 3pm until 3am I see the most slowness. Probably when the kids get home from school in the neighborhood and start streaming Netflix.
Its so bad I can't even rely on it anymore to VPN into work, which was the whole point I got DSL 9 years ago.
Techs on the phone know nothing. repeatedly ask the same questions. What modem do you have? do yo have filters on your telephones.
Ahhhh!
I have had the same setup for 9 years except 1 year ago I upgraded my wireless router. Now 2 months ago I start getting issues and its my setup!!!
and I do concur with those that state the 768k to 5mb/s range. They told me that and I laughed. I too do not expect 5mb/s. I do expect above 3mb/s all the time. Otherwise do not advertise it as 5mb/s advertise it as 3mb/s or less.
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