reply to Ncrdrg
Re: Bah Humbug
said by Ncrdrg :Read the videotron forum. I was a little more on your side before taking the time to read it.
The customer is not responsible. Not even for one bit.
It's like saying that a car owner is responsible for being jacked despite taking normal cautionary measures.
She's evidentally a very dim-witted person who was paying overages for 4-5 months, didn't investigate, then moved to a higher plan which inadvertently allowed the hijacker to consume even more, and reach even higher overage levels.
That's like being told for months that you're car's being stolen, and doing nothing about it. Then buying a tractor-trailer and claiming you weren't responsible when it was stolen.