Things that make you go hmmmm... I agree that Videotron should have a real time alerting system to let account holders know that they've indirectly abused their internet services but really, at the end of the day the user is responsible. Period.
That being said, the following makes me go hmm...
Okay, so the account holder doesn't download movies.
Hunter, who doesn't download movie
When her roommate moved out in July, Hunter upgraded to an Internet package with a download limit of 100 gigabytes but wasn't told there would no longer be a maximum charge.
So, the protaganist of our story may not be directly responsible... but what about these other people? Who setup her router? What about the roommate's knowledge of the wireless key? What about their friends?
Hunter said. "I didn't really know what a gigabyte was until my boyfriend looked at my account and told me there was no way I could have been using that much data."