3 edits | [Caps] the dreaded call - 1,817G I got the call too.... dear god i hope at&t can come through on this. Comcast ... , i hate that company.
Despite the ridiculous cap, it disturbs me that on the site they try to hide the actual speed and over emphasize the "turbo boost" speed. WOW you can download really fast for 10mb.....
Also, ALL speeds are subject to the 250gig cap, with 25Mb/s you can reach that in about 30 hours.. |
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 KenPremium,MVM
join:2003-06-16
Markle, IN | Re: the dreaded call Uh Wow, what did you do to change your usage by such a massive amount? |
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You're kidding? You are crying because you got called for using 1,817Gb (More than 7 times allowed cap) in December and it looks like you are headed there this January? |
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 RR ConductorNWP RR Inc.,serving NW CAPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | reply to toast
With services like Netflix streaming coming on strong, these caps are going to be blown past by a lot of people. I think Comcast is going to have to rethink their low caps, either that or they are going to end up calling people day and night. |
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 espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2 | reply to toast
Comcast Business Services
Plans start at $59.95
No cap |
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RR ConductorNWP RR Inc.,serving NW CAPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | said by espaeth:Comcast Business Services
Plans start at $59.95
No cap
Can you change to business online, or do you have to call? Are there any fees associated with changing? Thanks! |
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espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2 Reviews:
 ·Vitelity VOIP
| said by RR Conductor:Can you change to business online, or do you have to call? Are there any fees associated with changing? Thanks! You have to call, and there are installation fees associated with the business accounts. (which vary depending on the length of the contract you sign) My understanding is that in the billing system they basically disconnect you as a residential customer and add you as a new business customer. |
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RR ConductorNWP RR Inc.,serving NW CAPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | said by espaeth:said by RR Conductor:Can you change to business online, or do you have to call? Are there any fees associated with changing? Thanks! You have to call, and there are installation fees associated with the business accounts. (which vary depending on the length of the contract you sign) My understanding is that in the billing system they basically disconnect you as a residential customer and add you as a new business customer. Thanks! I'll have to call them and find out, if they want a bunch of fees and contracts, it probably isn't worth it for us. |
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 RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | reply to toast
What changed in your Internet habits from November to December? |
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 TordekMake the outages go awayPremium
join:2009-09-07
Great White
kudos:2 | Re: the dreaded call "Officer i think this is completely unacceptable that you are ticketing me for doing 210 in a 30 zone... I know it's 7 times over what is allowed.. but this is still COMPLETELY UNACCEPTABLE... I want your badge number so i can report you"
-- Common analogy for anyone breaking AUP/TOS and then feeling like they are the victim
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If Tier II had there way.... a full node outage would be 3 people.... |
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| reply to toast
Re: the dreaded call - 1,817G Only victims are the other people on his node. |
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RR ConductorNWP RR Inc.,serving NW CAPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | reply to toast
With things like streaming HD on Netflix and Directv On Demand, not to mention Comcast's own streaming video, how on Earth do they expect to keep those caps where they are? Either they are going to have to up them, or spend all their time going after people. See, that makes no sense to me, they want us to consume, yet when we do they get mad, crazy logic if you ask me. |
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| reply to toast
Really? 1.8TB of data? We have radiology clinics and DAS fiber customers who don't do that much throughput. |
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2 edits
approval from:
Icarus 
thumbs down from:
Icarus
| reply to Tordek
Re: the dreaded call i am not crying because they have a policy and i broke it, i an frowning upon their shady business practices. Everything about the advertisements are smoke and mirrors.
for example:
They go out of the way to emphasize a price that will go up in six months, they only tell you the speed with "power boost" which lasts only the first 10mb, and they have no mention of the 250GB cap! I dont think anywhere on the site does it tell you what the actual speed is. I am only paying for the "15Mbs" plan which is actually 12Mbs and i STILL hit their D/L cap in about two days!
The difference with power boost is completely negligible so it makes no sense to advertise ONLY that speed and not the actualy sustained DL/UL speed.
The people with the "Extreme 50" plan are the ones who are really getting ripped off. Its actually 100$ per month after six months and only consistanly D/Ls at 30-35Mbps! And on top of that you can hit the DL cap with that speed in less than 1 day!
They even encourage "households with multiple computers" "hard core gamers" "downloading HD movies" but make no mention of a 250GB cap that you can hit in 1/30th of the month!! Im sorry but i am only 1 person living alone, households with multiple computers can EASILY hit the cap without even trying. It's not out and out illegal since Comcast hides everything you need to know in the fine print, but they are very obviously trying to mislead/purposely not being forthcoming about information!
i just finalized with AT&T and i will be getting a faster connection and NO CAPS (150GB/day here i come!). Any of you who want to overpay and under-receive as well as support a shady company its your dollars....spend them however makes you happy!
[mod edit --- made image display without blowing out margins --- fatness] |
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espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2 Reviews:
·Vitelity VOIP
1 edit | said by Toast :The people with the "Extreme 50" plan are the ones who are really getting ripped off. Its actually 100$ per month after six months and only consistanly D/Ls at 30-35Mbps! Nope, Extreme 50 is 50mbps without Powerboost, and according to reports here the speed is consistently achievable in most markets. I definitely saw 50mbps consistently when I had it.
said by Toast :Anyways, i don't care, i just finalized with AT&T and i will be getting a faster connection and NO CAPS (150GB/day here i come!). Great, enjoy! |
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Reviews:
 ·Comcast
| reply to Toast
said by Toast :The people with the "Extreme 50" plan are the ones who are really getting ripped off. Its actually 100$ per month after six months and only consistanly D/Ls at 30-35Mbps!
That's quite a statement from somebody who doesn't have the 50 meg service. |
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TordekMake the outages go awayPremium
join:2009-09-07
Great White
kudos:2 | reply to espaeth
Espaeth what script is that! that is beautiful i love how it's graphing your speed.
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If Tier II had there way.... a full node outage would be 3 people.... |
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espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2 | It's Cacti which uses RRDTool to generate the graphs -- I use a linux box as my NAT/gateway router. |
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TordekMake the outages go awayPremium
join:2009-09-07
Great White
kudos:2 | reply to Toast
said by Toast : Anyways, i don't care, i just finalized with AT&T and i will be getting a faster connection and NO CAPS (150GB/day here i come!).
You seem to be crying over the policy as the subject of your post was The dreaded Call - 1,817G (Otherwise it would of been something along the lines of Powerboost inaccurate results)..
While be it that AT&T does not have a listed cap, you can be damn well sure in there acceptable use period they have a "excessive usage" clause... and you can be sure if your exceeding a TB /month then you will most likely be a candidate for that clause.
And no, I am not a Comcast Employee.. I'm a viewer of this board that shakes his head when i see complaints about a 250GB cap being unfair. You don't believe how badly I WISH i had a cap of 250GB a month... (Try having 60GB and $1.50 per GB over....)
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Again, Lastly Espaeth is right... You are wrong about the provisioned speeds, and if you look at your screenpost you can clearly see the with PowerBoost
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If Tier II had there way.... a full node outage would be 3 people.... |
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