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Anon

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Re: Help with recording calls off of ISDN

Somehow you would have to get the recording back to analog (it's digital going thru the PRI ISDN) and a channel bank typically does this but not with a Primary rate ISDN Span (PRI). To complicate matters you would have to record all channels on the PRI since you can't be sure which channel is being used for operator audio. The customer may be able to buy analog cards to loop the audio through (2 ports per operator) then you could connect the analog interface to a point where you loop the audio.
The better solution is a different recording device though.