West Hartford, CT
Hear hear I'd say my experience in SF has borne a similarly tragic arc...
I had affection for Comcast--a hard-won one since my original introduction was horrid. However in the last year their support has gone into the toilet.
I am seriously considering a jump to DirecTV/DSL--and I just UPgraded to Triple Play from Basic+Internet!!!
I love to talk. »kreig.me