1 edit | Kernel of Truth While the chat tech was right in a way, we do share our bandwidth and like a city street it can get congested, but what they didn't say is that there are things Bresnan can do to mitigate or even eliminate the effect we as end users see. If they keep the oversubscription ratio on a given node/segment low the effect of congestion can be severely reduced, this also means more nodes/equipment/management/etc which is most likely why they won't split nodes or upgrade capacity on backhauls. While they did just build out a 10GigE ring it means nothing if the bottleneck is as close to the customer as the node or as far away from the customer as the edge. I suspect they are currently having issues in Denver per high latency through their edge router every evening, they won't admit to it though.
We shouldn't be expected to see 250Kb/s out of an 8Mb/s advertised connection (or even if you are on their basic 1.5Mb/s tier). I am lucky to see 3-4Mb/s out of my 18Mb/s connection in the evenings. One can only hope the upgrades Cablevision are supposed to do will help. |
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| They told me the Cablevision "double your speed" upgrade is 3 months away. Do you know if anyone has checked into false or misleading advertising regarding the claimed download speeds? Seems like someone who has not received what they pay for has a possible civil lawsuit in order. If you want the corporate ear, money talks. |
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| reply to koolkid1563
"Up to 8 Mbps downloads speeds"
what they don't advertise is
"up to 8mb/s when testing within our network, not the actual internet where you pay to be." |
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1 edit | That is the 'gotcha' of the industry. While most if not all ISPs have the 'up to xMb/s' in their policy some actually build out their network so customers expect what they pay for a majority of the time under normal network use (ie they anticipated 'peak' times and built out accordingly). Others use it to sell their service but use it as a shield when said service doesn't perform due to huge oversubscription ratios, like feeding a node with a 100Mb/s pipe and giving all 200, 300, or even 500 subscribers 18Mb/s service. Works great when nobody really uses it, but especially today with the Youtube and Netflix sites of the internet and consumer electronics making it easier for the average Joe to use these high bandwidth sites the strategy of yesteryear no longer works. Where is the line drawn? There isn't one. If we pay for 8Mb/s of service and we get and are told to expect 3Mb/s, 4Mb/s, or even 250Kb/s then we are SOL because of the 'up to' clause. |
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