1 edit | That is the 'gotcha' of the industry. While most if not all ISPs have the 'up to xMb/s' in their policy some actually build out their network so customers expect what they pay for a majority of the time under normal network use (ie they anticipated 'peak' times and built out accordingly). Others use it to sell their service but use it as a shield when said service doesn't perform due to huge oversubscription ratios, like feeding a node with a 100Mb/s pipe and giving all 200, 300, or even 500 subscribers 18Mb/s service. Works great when nobody really uses it, but especially today with the Youtube and Netflix sites of the internet and consumer electronics making it easier for the average Joe to use these high bandwidth sites the strategy of yesteryear no longer works. Where is the line drawn? There isn't one. If we pay for 8Mb/s of service and we get and are told to expect 3Mb/s, 4Mb/s, or even 250Kb/s then we are SOL because of the 'up to' clause. |
