dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
2
Mele20
Premium Member
join:2001-06-05
Hilo, HI

Mele20 to daveinpoway

Premium Member

to daveinpoway

Re: FCC & SamKnows

said by daveinpoway:

For those who are interested, here is the manufacturer's web page for the WNR3500L: »kb.netgear.com/app/produ ··· id/12150 .

Under "Documentation" are the Data Sheet, Installation Guide and Setup Manual. Questions regarding the meaning of various lights, etc., can be answered here.

There is also some firmware shown under "Downloads", but this is most likely for a store-bought router, and thus probably does not provide the special features that the FCC-supplied router has.

That says some stuff (like written instructions) should have been included in the box but wasn't. The box contained a piece of paper with SK instructions but that didn't tell me what the lights mean. Maybe SK didn't want the instructions in there since the firmware is different? The SK instructions was a web address where you enter your email address and get hookup instructions for your ISP but that had nothing about the lights or about not using the stand, etc. And none of that is on the Netgear setup page. It might be on the CD but we were told to not use the CD.

The blue light was the WIRELESS turning itself on every hour when the router would disconnect and then come back. I had the wireless turned OFF in the settings. The manual says NOTHING about having to use IE. It just mentions using a browser. Netgear says several times as a WARNING to NOT use the router behind another router. The problems may mostly be because I am trying to use it bridged. Plus, I noticed last night that it will not stay in the off position for dns. I don't want any chance that the router handles dns because SK has it setup to test an absolute crap backup dns server way off in Denver. SK says they test the dns on their end and we can use whatever dns servers we want yet the router won't let me do that or just turn off dns so I can be sure the computer handles it and uses other Oceanic DNS servers besides the one RR one instead of that backup server in Denver that is as slow as Moses.

The manual also said to be sure to use the stand! I removed the stand and turned the router on its side so I don't have see that blue light that for some reason flares out very bright and smeared looking at night. I can't see the router turned on its side as it is on the top of the shelf at the back of my computer desk. I have to stand up to see it or to see the Linksy lights. Maybe it was getting hot on its side. A MANUAL inside the box would have been a big help!

The manual describes a way to turn every thing on after setting it all up that is odd and would not work with my modem.
daveinpoway
Premium Member
join:2006-07-03
Poway, CA

daveinpoway

Premium Member

I can't recall the details, but you had some sort of problem a few months ago, and you finally indicated that it had been caused by some program you were running. This is why I suspected that at least a portion of the problems you are having with the router might be due to your software.

Unfortunately, a paper manual is a thing of the past with many products. Most of the time, these days, you get a CD with the manual included. Reduces costs for the manufacturer.

With your concerns about security, I am surprised that you enabled UPnP (a known security issue) on your Linksys router. Most business-grade routers (there are a few exceptions) do not even provide a means to enable this, since it is not expected that the IT department would ever wish to do it.