Reviews:
 ·Eastlink Cable
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Re: Speed The first best step is to load up your web browser and go to »192.168.100.1 From there you can get signal strength information including modem logs that might indicate or help narrow down the problem.
There are times where it isn't the users fault and Eastlink never listens when it turns out to be a problem outside of your home. I must be that rare 5%. I lost count of the modem swaps, service calls, and number of times they replaced all the coax in the house, to the pole and my modem continued to lose sync dozens of times an hour/day. Even had a guy come out, drove a huge grounding rod into the lawn and then wrote up that it was electrical problems in the house causing it and there was nothing further that could be done.
Out of coincidence when they offered the 30 Megabit plan and DOCSIS 3.0 modems and I jumped on board. Within 24 hours the modem went completely offline, so did the cable TV as well as our Eastlink telephone. What a surprise, the node that serviced our area died and they spent the better part of an afternoon replacing it. All those years of problems and not once did Eastlink ever admit they had a problem that might be beyond the pole in front of the house. Three years of complaining before their equipment failed and were forced to replace it.
And yes eastlink does throttle, maybe not so much on http but they throttle to some extent on other protocols. Not that I'm complaining about it. All ISPs do some form of bandwidth management, but saying some customers have never been throttled? They must be using one of the protocols/ports/ssl ecryption to bypass the bandwidth management in place by Eastlink.
I rather complain about the sad, sad upload speeds Eastlink offers. Even though it is Bell Aliant rolling out FTTH/FTTP in Halifax, I would take a 15 megabit upload over the paltry 2 they offer now on the 30/2 plan. Hopefully Eastlink offers some better upload speeds once they Aliant starts offering the 70/15 plan for $100/mo on FibreOP. $160/mo for 100/5 is nothing short of gouging and you don't even get an increase on how much you can download. Should be interesting to see how Eastlink plays their cards. I hope, if anything, they scrap their 250GB cap on their 30+ plans to at least have that advantage over Bell Aliant.
I'm curious though. Eastlink always touts that they built out their own network and from what I can tell, they do not purchase wholesale bandwidth through Bell(at least in NS). Seems this 250GB that is coming and the $1/GB overages are nothing more than a cash grab by Eastlink to take advantage of the impending UBB situation with the competition.  |
