reply to dadman
Re: This is exactly what's wrong with our civil justice system No it's not the lawyers' fault. They are acting rationally within the system that has been set up for torts in the civil courts. They are actually being entreprenurial. What I fault is the system itself for encouraging this behavior by lawyers.
And, it's not about "consumer protection" either, consumer protection advocates think lawsuits are just dandy ways to punish those bad corporations.
I think the answer is transparency, so that consumers can understand what they are getting for what they pay. And transparency has come a long way, fueled by the Internet. I mean, look at this site. It's very tough for an ISP or wireless provider to get away with much these days.