[TWC] TWC Dayton, OH area outages
TWC has been down in our part of Dayton for two days now; nothing on the TWC Western Ohio site about it. All customer service says is no estimated time for service to be restored. All I can say is I'm glad we can stream Netflix over our AT&T Internet connection or we'd be SOL. All the folks who bundled Internet, phone and cable with TWC are definitely "in the dark."
actions · 2011-Feb-4 2:07 am · (locked)
I assume that the storm had something to do with this ? Just make sure that they credit your account for the down time.
actions · 2011-Feb-4 4:02 am · (locked)
It was the storm and they've mentioned the credit. What gets me is they have done zero communicating with their customers publicly on the situation. If you call or e-mail they'll respond; as far as announcements in newspapers, on TV or radio - zip.
actions · 2011-Feb-4 10:48 am · (locked)