verizon is the worst for customer service -

Author	All Replies
verizon_lies @verizon.net	verizon is the worst for customer service I agree with the latest post that Verizon is swell until something goes wrong. I have had Verizon for at least five years and all has been well until recently. But the measure of a company is the quality of their customer service once the inevitable happens. My connection has been abysmally slow for about two weeks. I believe I've yelled at everyone in India. I demanded a North American phone number, but was told they don't have access to any. Two tech appointments made--two no-shows. Tech finally came on a Saturday and told me it was my laptop--even though it is about a year old and it works fine everywhere else and doesn't explain why all the other wireless devices in my house are having the same problem. He left with this sage advice, "Good luck." I have a feeling he says that a lot. My speed was miraculously restored about 3 hours after he left. That lasted until Monday afternoon--back to slow speeds. Does anyone have a North American phone number to share?
verizon_lies @verizon.net	to review · permalink · 2011-02-07 19:44:32 ·
wirelessdog join:2008-07-15 Queen Anne, MD kudos:1	You can switch to DSL Extreme in any Verizon area. It may be a few bucks more a month but well worth it IMHO. -Or- for $50 a month you can PM me and we can switch you to our DSL service.
wirelessdog join:2008-07-15 Queen Anne, MD kudos:1	to review · permalink · 2011-02-20 20:32:46 ·
dataice Premium join:2002-10-27 Crisfield, MD Reviews: ·Verizon Online DSL ·AT&T Wireless Br.. ·Verizon Broadban.. ·Verizon Wireless.. ·Comcast Formerl..	I just sent you a pm wirelessdog. I'm interested in seeing what you can offer me. Please get back to me as soon as possible as I am now without any home broadband. I only have AT&T 3G via my tethering plan at home. That's capped at 5 GB a month so I need to hear back from you very soon or I will have to check into other options.
	to review · permalink · 2011-04-20 17:04:33 ·

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verizon is the worst for customer service