| reply to BHNtechXpert
Re: Soft Phone Dialer Like Vonage O well anywhere it's all Internet Protocol data anyway. My easy gadget work's over VZ FiOS right now I would expect nothing less. Think about how easy gadget works over cellular networks via the IPHONE as an example. |
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 BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82 | said by bigdaddy:O well anywhere it's all Internet Protocol data anyway. My easy gadget work's over VZ FiOS right now I would expect nothing less. Think about how easy gadget works over cellular networks via the IPHONE as an example.
I'm concerned about the quality of the call. Not everyone operates their network like BHN does and my fear is that traveling and attempting to use your softphone could result in less than acceptable performance and the natural (albeit wrong) reaction is to blame BHN for this when in reality they have zero control at that point. This COULD be a problem so somewhere along the line expectations would have to be set and communicated so that everyone understands these things. I can tell you this would be one of the very first things they would consider before even considering such a product and it's a huge obstacle to work around if you think about it. Have you been to a hotel lately? Over the past year I have and let me tell you internet access sucks at even the best of locations.
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~From time to time my posts may contain information derived from publicly available sources. If you ever have any question as to the source please feel free to ask and I will provide them to you.~ |
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| I Understand just have BHN issue a disclaimer stating that results may vary when using other Internet providers to make make and take calls. How dos Vonage handle call quality there customers use a wide variety of internet providers. The whole point of my idea is not to create some new walled garden type of service it is meant to be used on the on the general public internet. I would like to beta test this new service and provide feedback on the results over different ISPs that way. Say I went on vacation and I wanted to stay at a hotel or time share home or with friends and family that had Comcast, Cox, Time Warner, AT&T, Verizon etc you get the picture I would want to use the new easy dialer app on those connections they are land based and should have decent ping and jitter for this new service to work just fine on. Now 3G is a whole other story I could test it on a Sprint 3G card and report back on how it went, 4G should be OK Sprints 4G is between 40-110ms latency VZ LTE I think is in the 50ms range. |
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BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82 | said by bigdaddy:I Understand just have BHN issue a disclaimer stating that results may vary when using other Internet providers to make make and take calls. How dos Vonage handle call quality there customers use a wide variety of internet providers. The whole point of my idea is not to create some new walled garden type of service it is meant to be used on the on the general public internet. I would like to beta test this new service and provide feedback on the results over different ISPs that way. Say I went on vacation and I wanted to stay at a hotel or time share home or with friends and family that had Comcast, Cox, Time Warner, AT&T, Verizon etc you get the picture I would want to use the new easy dialer app on those connections they are land based and should have decent ping and jitter for this new service to work just fine on. Now 3G is a whole other story I could test it on a Sprint 3G card and report back on how it went, 4G should be OK Sprints 4G is between 40-110ms latency VZ LTE I think is in the 50ms range.
I totally understand your concept just wanted to clarify what your intended use was. My concept of how it might be used are different though. As for Vonage there are a couple of things you need to understand...Vonage doesn't behave as a normal phone company does. You can travel with your number and Vonage really doesn't care because they don't offer traditional e911 service contrary to claims. BHN on the other hand does and a totally mobile version of phone would cause problems...potentially big ones. (Sorry I kinda cheated...should have just said this up front but wanted to see where you would go with it) - that said until a solution could be had on the e911 thingy this probably won't fly and one thing is for sure that modeling 911 after Vonage isn't going to happen that you can count on.
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~From time to time my posts may contain information derived from publicly available sources. If you ever have any question as to the source please feel free to ask and I will provide them to you.~ |
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 janderso1JimPremium,MVM
join:2000-04-15
Saint Petersburg, FL | reply to BHNtechXpert
Re: If you could add a product, feature or make a change... If possible, Brighthouse should enable the ESATA ports on all the DVR models that have ESATA ports. 160 GB or even 320 GB is very limited when recording HD. They could also rent external drives that would be fully supported by Brighthouse. My unsupported 750 GB ESATA drive still works with my 8300 HD. 
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Jim Anderson |
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| reply to BHNtechXpert
Re: Soft Phone Dialer Like Vonage Cheated ? With What did you "Cheat" with ?
So from what I gather there should be two versions of Easy Gadget. A Basic version pretty much like the one we all use for checking Voicemail's, missed calls adding and removing contacts etc. And an Advanced Version that has all the basic feature's with the addition of the Softphone Dialer. Or a unified Easy Gadget App the allow's the Softphone Dialer to work only when connected to BHN.
Let me know what you think. |
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BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82 | said by bigdaddy:Cheated ? With What did you "Cheat" with ?
So from what I gather there should be two versions of Easy Gadget. A Basic version pretty much like the one we all use for checking Voicemail's, missed calls adding and removing contacts etc. And an Advanced Version that has all the basic feature's with the addition of the Softphone Dialer. Or a unified Easy Gadget App the allow's the Softphone Dialer to work only when connected to BHN.
Let me know what you think.
What I meant by cheating is I held back the e911 issue from my original response to you I probably should have mentioned that then as it is pretty much an idea breaker until that issue can get resolved.
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~From time to time my posts may contain information derived from publicly available sources. If you ever have any question as to the source please feel free to ask and I will provide them to you.~ |
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| reply to BHNtechXpert
Re: If you could add a product, feature or make a change... 1)The remote dvr manager needs to give you information about what percentage full your dvr is and give you the option to see all of the programs you have currently recorded on your DVR with the option to delete them individuality. They also need to add the remote DVR functionality into smart phone apps (ios and android) to give you the same level of functionality as setting at your computer.
2)Another good feature would be to allow you to stream whatever you have recorded on your DVR to your computer.
3)They need to fix the firmware to support Esata drives again. I'm not sure why they screwed this functionality up, but until they step us with new boxes that have a decent size drive in them, at least it was a work around. How old are these boxes now, 10 years? Time to step up since Verizon has faster/newer boxes with much more capacity.
4)They also need to add the voice mail to email for free. Most other Voip services do this for free and give you the option in the email to delete it from your voice mail box with a click of a link. I used to be able to do this 3 yrs ago when I was using packet 8 for my phone. |
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| reply to BHNtechXpert
Faster RR Lighting How about Upgrading us RR Lighting users form 40/5Mbps to 40/40Mbps or even to 50/50Mbps And Leapfrog VZ FiOS in terms of there 2nd fastest Internet Tier. |
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 FlashfoxEco-Text -- Why print E-mails?
join:2003-10-01
Melbourne, FL | reply to BHNtechXpert
Re: If you could add a product, feature or make a change... Make it easier to manage services via the web...
BHN should make it easier and simpler for us to perform tasks like adding/removing/modifying services.
On the BHN website, it's not evident where to go and I had to dig through the site to find the link as I just wanted to cancel one premium channel I don't watch often enough.
It seems to me that it would make sense to have a hyperlink on the "add services / bundles" page as this is where we land.
A button on the right with a brief explanation (like: "Click to add/remove individual services"), which would bring you to a contacts page. There you would have a few options: "Call xxx-xxx-xxxx" or "Click to start a chat". |
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| Add a Manual Recording option. Currently you can Add or Subtract Mins at beginning or end of a selected program....but, if the program is running 16 mins late......you would be required to increase the length 30 mins given the minute increments pre-set in the software. Prior Guide did have a Manual Recording feature. The Recorded List won't show the name of the program Manually recorded, but you'll be able to start at the correct start time, and end it at the correct End time. |
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| reply to BHNtechXpert
Wow, is this a long thread to read!!!
Hey, as far as I'm concerned, I want what I want for the lowest price possible, period.
What I want is what everyone else (competitor's that is) has IF I want that.
Per channel pricing is hard to do, not the way to run a business, but to some extent there are channels I never watch. There are others I do want, but, like ESPN package, I really only want the main channel so I can watch Monday Night Football. So for 8 months of the year I hardly watch it, yeah, sports news occasionally, but basically I pay for MNF.
I want to see what is recorded on any TV, and I'd also like to see it remotely, handheld device or computer.
My phone, can I get it cheaper if I never call Puerto Rico or Canada?
My Internet... I have lightning, can I get it cheaper if I supply the modem?
I know, all I'm doing is reducing revenue... but isn't it worth it to either keep or get new customers because you are the lowest cost carrier?
I live in an HOA that has a contract with BHN to provide basic TV. That said, many people here have DISH TV... why? CONTRACT... when they moved it came with them. Maybe this is something to consider, but BHN isn't as portable as DISH is, is it.
Irv S.
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Irv Spalten |
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| They wont go to contracts for residential because MOST people are afraid of signing a contract.
I wouldnt mind seeing the option to do a contract for a discounted rate on products but I doubt that will happen either. |
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| reply to BHNtechXpert
One Product I'd really like to have added is probably impossible, but a Cell Phone added to my BH phone, sharing number possibly. Yes, I can forward calls to it, but that isn't the same.
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Irv Spalten |
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| reply to BHNtechXpert
I noticed both TNT and TBS released iPad apps this weekend that stream full episodes, just like the HBO Go app. But just like that app they also require ISP certification to fully function, and once again Brighthouse isn't on the list. So TNT, TBS, HBO Go, and CNN mobile access for IOS (and Android) please.
Also, I wouldn't mind seeing a native IOS app for DVR management (and possibly even control and streaming like other ISPs offer). The current online web-based DVR is dreadfully bad. If it can't be a native IOS app then do one as an HTML 5 app. HTML 5 apps are cross-platform so work on both IOS and Android devices and look and function like native applications. A good example would be Google's new HTML 5 Gmail app for IOS and Android (Gmail now defaults to this when accessing it on one of those devices).
-PN |
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| reply to BHNtechXpert
For the love of Christ,
add Funimation to the lineup. |
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BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82 | reply to Paulyboy
said by Paulyboy :Also, I wouldn't mind seeing a native IOS app for DVR management (and possibly even control and streaming like other ISPs offer). The current online web-based DVR is dreadfully bad. If it can't be a native IOS app then do one as an HTML 5 app. HTML 5 apps are cross-platform so work on both IOS and Android devices and look and function like native applications. A good example would be Google's new HTML 5 Gmail app for IOS and Android (Gmail now defaults to this when accessing it on one of those devices).
-PN
If I had to venture a guess the goal was to get the platform available to as many people as possible quickly. The most expedient method being that based on current web technology as it's as cross platform as it gets. As the products mature and consumer adoption increases I would bet things go that route but as you know apps take time to develop and also get approved not to mention beta etc.
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Einstein~
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 tlgPremium
join:2001-08-23
Melbourne, FL | reply to BHNtechXpert
More streaming channels. Currently we get ESPN networks (are there others), and I just seen that CNN has streaming available but BHN is not listed as a authorized provider.
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twitter.com/tgaume |
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| Recently I was visiting friends in Baltimore, their Cable provider is ComCast. Their On-Screen TV Guide is really much better and more informative then BHN guide. The ComCast Guide holds 2 weeks out of programming whereas the BHN is only 1 week; if Comcast can load week out of TV programing the technology is there, I would like to see BHN's Guide provide the same. The Comcast Guide generally provides more on screen shortcuts whereas BHN guide has many menu items. No doubt the powers to be at all Cable companies have looked at one another's Guide....so I am sure Time Warner who is the author of the current BHN guide is well aware of the appearance, features, and shortcuts that are present in the ComCast, FIOS...etc Guides. |
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jj31234
join:2011-07-29
Wesley Chapel, FL | This is a very interesting thread, but very one sided. It would be nice to have Brighthouse respond to the suggestions, or at least share what they are planning in the future. Positive feedback to the readers of this forum will greatly improve activity since these is some indication they are being listened to......
Unless, of course, Brighthouse doesn't really read this forum..... |
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