US Cable Support → Bright House Networks > If you could add a product, feature or make a change...

Re: If you could add a product, feature or make a change...

Just tried my Cisco 8642....PIP works just fine

Yea it's a Samsung thing. You Cisco guys still have it.

Sent u a PM

Yea I got it late last night thanks. Will look at it tonight when I get off work.

shortyd999 is correct.

»www.att.com/gen/press-room?pid=1···_u-verse
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2012 Republican National Convention in Tampa: Where Hypocrisy Meets Humidity

Im interested to see how it actually works.

Id also like to ask, how is there picture quality? I havent ever seen there service but have heard that there HD kinda sucks so im curious to know where it stands with the rest.

This really isn't the thread for Uverse (obviously) but to clarify a thing or two it does not appear to give you control over live television if I am reading this right but actually gives you control over pre-recorded material. I think this is the way that all WHDVR systems will go soon enough. Just in this thread alone there have been requests for this feature and in other threads where we have discussed this the same feature requests have been echoed.
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"I can’t give you a surefire formula for success, but I can give you a formula for failure: try to please everybody all the time."
~ Herbert Bayard Swope

It does appear to give you control over live tv:

quote:

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AT&T today announced the launch of new AT&T U-verse® TV Total Home DVR features which give U-verse customers the ability to pause and rewind live TV on any U-verse receiver in the home.

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quote:

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However, with AT&T U-verse Total Home DVR’s latest enhancements, customers can control, record and play back shows on non-DVR TVs and pause or rewind live TV shows from any room in their home, even when the DVR is connected to a different TV.

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Now that are terrific addition.....playing back on any Non-DVR TV....does that include a TV in the house connected directly to cable...no Box at all?

Does anyone know if AT&T charges a fee to Install WHDVR?

When I heard about WHDVR prior to its released I had read one way it might work is that in Playback would flow out over a Not-in-Use Channel. That way, you could tune any TV in the house to that assigned channel... I realize you wouldn't have control.... but sometimes that isn't required. Take the situations where one person wants to watch a live TV program on your main Large screen TV that is connected to the WHDVR....and someone else just wants to watch a recorded show and it doesn't much matter that you can't control the Playback from the remote locations. Actually, I recall years ago Radio Shack sold a Repeator. You placed the receiver in the other room where you where ....the connection ran thru the Cable in the House....the receiver was positioned in front of the cable Box.....and you controlled the device....the technology is out there.......

I have no clue other than what was stated in the press release. I'm not in a UVerse area nor have I ever seen any of their products in action.

It is pretty interesting technology and I'm sure the next few years will bring many exciting new products to our homes.
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2012 Republican National Convention in Tampa: Where Hypocrisy Meets Humidity

dont you have to have a box on any tv to get there cable anyways. They dont offer analog cable like we do as far as I know.

Well, just had my WHDVR system installed and so far I like it, but one thing I really miss from Dish is the 30 second skip button. On Dish if I hit a commercial from a recorded or delayed show, I could just hit the 30 second skip about 4-6 times and I was through the commercial, and if I overshot it, the back button jumps back 7 seconds I believe. The whole process would take me on average 3-4 seconds to avoid the commercials.

Yes, I know I can fast forward and rewind, but it just requires more on my part to watch through the fast forward and to be prepared to stop it at just the right time or to have to suffer rewind. I just think getting around the commercials could be a bit easier.

Feel free to let me know if I am missing anything.

man when I switched, I thought the same thing. That was deffinatly a good feature to have. There is no replacement for it with us, the closest thing is if you hold the FF button for a few seconds it jumps 15 minutes (which is nice if you need to ff to the end or middle but doesnt replace that beautiful 30 second button).

Well, now that I have played with the WHDVR web interface some, I thought I would add another request to the list, and yes, this one is also based on my DishNetwork experience.

Let me manage existing recordings from the web the same way I can manage the schedule. It is great that I can set things to record, but I would like to be able to see what is already recorded, and to delete things if I wish from the recordings remotely.

If you really wished to go for the gold, the one feature I have always wished for that one one has, is the ability to start playback remotely. So when the kid come and yells he has a problem getting his show to play, or can not find his show, I can just log on and start it remotely and tell him to go watch it.

Neither of your suggestions is out of the realm of possibilities and coding for such would be a fairly easy deal. Both good ideas. I think where you run into problems with the coding is that several others hold the patents on specific parts of the technology. The real trick is coding around the patents in such a way as not to infringe and yet give the same functionality. The other option of course is to license and that's always a pain the arse.
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"I can’t give you a surefire formula for success, but I can give you a formula for failure: try to please everybody all the time."
~ Herbert Bayard Swope

Has anyone mentioned these two features?

1) Web playback -- think Slingbox, but without the extra piece of equipment. Let me watch recorded programs from anywhere, even on my mobile.

2) Location contacts -- Let me make reservations for specific equipment at a retail location and (possibly) appointment times for picking it up wia the web. Let's say I have a Cisco box that's determined to need replacement. Rather than wait a few days for an appointment, I want to take the initiative to bring it in and swap it. It's always been good to me, so I want to get the same model. (Also don't have to re-program my remotes, etc).

Hope these are new!

Your second suggestion is perplexing because you can go to any retail location now and swap equipment. It is actually the preferrewd method when cable repair isn't required and will save you the trip charge.
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"I can’t give you a surefire formula for success, but I can give you a formula for failure: try to please everybody all the time."
~ Herbert Bayard Swope

Right, but if I want to get (or avoid) a particular model -- I want to be able to request a model and be sure it's in stock and ready before I make a 45 minute drive.

This is a change I would very much like to see happen....customer's being able to request particular equipment. This would go hand in hand with BHN's mission, Provide the Best Customer care in the Industry. A customer rents\leases equipment and therefore should be able to have a say in what their money pays for. Now, granted, not all models are always available, but I have been in a BHN store where I saw a Customer come in to change out a defective DVR, ask for a particular Model and the BHN employee gave the party line, we can only provide you with a DVR, we cannot fill your request for a particular model. The customer left the store very angry; did not exchange the defective DVR.....now how might that customer, and those in the store feel about BHN Customer care? I would bet that 80% of BHN customers could care less about what Model equipment they get as long as it provides the services so it is not like BHN would be stuck with older, but very usable DVR's.....so why give the other 20% of Customers the equipment they want. I do hope this is a change BHN will adopt.....it only creates angry customers.....I saw that first hand.

Please bring back HDNET.

Ok,

I have had the receivers for a few weeks now and I can say I have learned to live with most of the perceived shortcomings. But there is one thing that has had me want to throw the receiver out the window multiple times.

The layout of the remote control makes it very easy to press the number 2 when you are reaching for the pause button. We tend to pause shows alot to deal with the kids in the evening. And in the dark it is very easy to hit that number 2. When you do, unless you manage to catch it very quickly the channel changes and you lose the whole queued show. I just missed the end of Op Repo due to this tonight, right at a good part. It has happen several times to me and my wife.

With DishNetwork, the DVR function buttons were all curved around a round center which made them feel very different, and there was a certain pressure you had to apply to the buttons. Also, if you tried to change a channel while you had the tv paused or not in a live situation it will come on screen and ask you if you want to return to live tv to change the channel so you will never make that accident.

Just pleas, oh please, change the recievers so if you attempt to change the channel and you are not watching live tv, it will prompt you to confirm this is what you really want to do.

--PortableTech

I would request to have the ethernet ports enabled on our whdvr with moca stb so we can recieve internet access for our gaming consoles and devices(roku,boxee,etc).

Looking at the specs for the cisco and sammy stb's this feature is available but Brighthouse for some reason chooses to disable it.

Would like to see added to BHN CFL Hd programming:

NFLNetwork / Redzone
HdNet + Movies

For on demand:

Fox for Primetime on demand
Tvland on demand
E on demand

Bump...