Update on my BBB report. CenturyLink pretty much said they have credited my account blah blah blah and they say within the next 30 days it will be fixed. Ok so now weve been told mid Feb. and today is the 24th and now told 30 days from now AND!!! tech support is still saying May 1st. /wrist. Cowards. They seem to give a different time depending how important the person is who is calling about the problem.