Other Connectivity > Other Broadband > broadband speed not as it should be

broadband speed not as it should be

Looks like the modem is syncing at 20 Mbps (19.347 Mps) so if you are only getting 10 problem is elsewhere.

Speed tests are end-to-end so anything between you and the ISP can affect speed.

Try doing speed tests to servers near your location.

Try doing traceroute (tracert in Windows) and/or the line quality test on the BBR tools page.

At the speed you have even relatively minor issues will have a big impact. May even be because the site you are going to is not capable of serving data that fast.

When you are doing the test be sure no one else on your LAN is access the Internet and that no other applications on your PC as either accessing the Internet or doing computational or disk intensive task. Use wired not wifi connection.

/tom