said by Iscream:
Moreover - for one that "negative" score - we've lost our former "gold" - CC's the only one today who shares the "Silver medal" with Vonage now. As matter of fact - I'm quite proud now because it's better to share silver with winners... )
I actually check the GBU rank first before I select my VOIP provider. I believe most VOIP users probably do the same. I have never looked at the "medals". E.g., Vonage ranked much lower.
CC's still ranked on the top, even not among the cheapest (Ooma, NetTalk), that tells something.