Response from Speed of Light Broadband We don't offer 10 Meg Service so if you were getting 10 megabit service you were getting more than you were paying for at that time. We have not changed our service terms other than the method of notification by email and some legal wording. We have had the same terms in our terms of service for nearly 10 years and you will also see these in your contact. Please contact us for a copy if you are unable to find yours.
No where in our terms of service does it say. "No Netflix, movie, music, or software downloads". Nor have we ever made that statement. However if you were contacted for excessive use it was most likely Netflix. We do agree that our wireless Internet system was not designed to replace your DSL/Cable/Satellite TV service. NO wireless ISP is going to be able to provide from 300 to 1000 Gigabytes of monthly data to be a full replacement for your TV service for $49.95 or $69.95 (our current monthly rates)
It does say "we are not the cable company" on our terms of service information page however its above the terms of service and should not be on that page. This was old advertising information and in that area gives the wrong impression when placed on that page. I have contacted someone to remove it from the terms of service page/location.