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NeedHelp1

@charter.com

Charter Line Quality Test - bad fail

Can someone please help me, I have Charter cable and my internet has always been jumpy. I have the 50mbps package yet speedtest.net is only show 2mbps down.

Here is my Line Quality Test

»/pingtest/a955···940?r=62

Can anyone help me? Should I contact Charter? What should I ask them?

Oh, I have a Ubee DOCSIS 3.0 modem and a wireless router. I've allowed the WAN Ping on the router.

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