| We have addressed the NAT issues. Xbox has had issues since their latest software release on the 21st I believe it was of January or Feb. At that time and without any changes on our end we started to get dozens of complaints about it going back and forth between strict NAT and moderate. After calling them on behalf of our customers they admitted they had issues with that software update. As for having that issue for years we have hundreds of other customers who use Xbox without issues (after special settings we provide them).
We have also received reports from this customer that the Xbox was working fine so we typically stop working on issues when the customers inform us they are fixed. |
