Hermosa Beach, CA
Great service, Great Functionality, and Global coverage...
And all in one place. I'm not advocating that anyone should put all of their eggs in one basket, but within this one single wholesale provider you can spread it around the globe a little bit by picking a server in Atlanta for a couple of your DIDs, and then Los Angeles, for a few more, and London for a half dozen, etc.
Gripes, (I can't call them complaints really), about the lack of [userfriendliness and] documentation explaining their website is only as far away as the nearest online chat rep, and even a phone call, during business hours.
In fact, that would be my only nag, that their support folks go home in time to catch Monday night football so live support effectively ceases at a certain time in the early evenings.
They could hire out for 24/7 live chat support, but then, it is mainly the principals that handle your support issues, and having someone in New Delhi with a tier 1 support notebook would be like having no support during those hours anyway - So I'm happy with the stellar support I receive during the hours I'm normally not awake anyway LOL (Daytime ).
Like any software, and regardless of how voluminous or comprehensive the manual is, you have to eventually dig in and figure out for yourself how it all works, so I don't lend any credence to a full featured interface that adheres to industry terminology and definitions anyway, because it's just so much darned easier to google anything you want to know nowadays instead of using the local search features on most any particular website.
I'd like to give 5 stars, but until I find a provider that can give me flat rate termination to cell phones in places like AU, well, They're all gonna have to get 4 max
My rating = 4 Stars (Excellent).
Bradley D. Thornton
Manager Network Services
Registered Linux User #190795
"This is never going to work. You have to shut it down. Shut it down. Take the whole thing down." - James Allchin.