Van Nuys, CA
SLOW speed - and NO more support with DSLExtreme in 2011
I have been experiencing many slow speed issues with DSLExtreme these last months, especially in the week-end. I have been with them since 2003 and it is suddenly getting so bad. I tried to get some help form the support service, they were still in Chatsworth at that time, and they did listened to me and tried to improve the service. Now, it is getting worst and worst, and if you call the support service, you are lucky if you get someone after 20 minutes waiting, and this person is nice but obviously not in the US. This is becoming a terrible provider. I am going to switch to another provider. And will not pay a dime anymore !