said by PurelyPOd :
OK so you do what you're told and upgrade AOL to 9.6. Only to find out it's a piece of shit. Everytime I get an IM from someone AOL crashes. This has been going on for over a month now and I'm tired of it. I uninstalled, reinstalled, etc to no avail. Any ideas before I tell AOL just how much they truly suck?