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DemyDame

join:2009-07-16
Four Oaks, NC
Reviews:
·Alltel Axess

Verizon is making my head spin!

I've been on the phone quite a bit with the Verizon techs and CSRs in the last weeks. I was finally able to have a Verizon engineer email me the most updated PRL for Alltel - 40074. However, my service got even worse with that one.

What is also frustrating to me is that all the techs and CSRs tell me different info regarding the Verzion Wireless coverage area. A few tell me I'm in the coverage area for broadband, a few tell me I am not, and a couple tell me I am in a roaming area. If I go to the Verizon site and put in my address and click for broadband, it shows that I am in the coverage area. Ridiculous!

Some techs have offered the Mifi 2200, but then one tells me that since it is over the air, it may not work. Another tells me I am not eligible for it because my early upgrade date isn't until next month. Another tells me I am eligible.

I don't have the money to try new devices or companies, which is making this more frustrating. I just need reliable service so I can work!


meh123

join:2005-09-22
U.S.

DemyDame, do you think you can post 40074 to share? I'm on a PRL that is older than that.


DemyDame

join:2009-07-16
Four Oaks, NC

meh123,
How do you post PRLs here?



meh123

join:2005-09-22
U.S.

When you create a new post, on the bottom next to spell check it says "Preview/Attach" after select attach and then it'll allow you to upload a file.


DemyDame

join:2009-07-16
Four Oaks, NC
Reviews:
·Alltel Axess

40074.prl.zip 2,899 bytes
40074 PRL
Here is the PRL...


allteler

@rr.com

You rock! Thank you very much!


DemyDame

join:2009-07-16
Four Oaks, NC

You are welcome. I'm looking for PRL 40076 - I think that is the most updated one. No one has it to post at this time...


DemyDame

join:2009-07-16
Four Oaks, NC

reply to allteler
You are welcome. I'm looking for PRL 40076 - I think that is the most updated one so far. No one has it to post at this time...


pioneer56

join:2008-03-21
Michigan

reply to DemyDame
I can now pull prl files off my Um150 so I can get you the latest Alltel prl's Demy! Here is 40078:

»www.howardforums.com/showthread.···29/page3


DemyDame

join:2009-07-16
Four Oaks, NC

Thanks, Pioneer56, but I cancelled my service last month. I just couldn't get a signal strong enough to use anymore. I'm currently using dial up for now...

Thanks for your help.


JimmLee

join:2010-02-17
Carlsbad, CA

reply to DemyDame
Many of my friends are using Verizon and i have never heard any such problem. I also do believe they have a very excellent customer support. God knows what happened this time.


DemyDame

join:2009-07-16
Four Oaks, NC
Reviews:
·Alltel Axess

JimmLee,
You are right on that one - God knows what happened. Everything post merger has been overall terrible. I hate that now I don't have high speed internet. With all the complex html on websites, as well as videos, music, and applications that only work on high speed, dial up is not cutting it.


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