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scooterinwi

join:2007-09-24
Onalaska, WI

Can't access SB6120

I'm on Charter and just got a SB6120. I'm using it with a E3000. The connection to the web is fine but for some reason, I can't access the configuration of the modem. I have the router set up for DHCP with a starting address of 192.168.1.105. The status details are
Default Gateway: 66.188.184.1
DNS1: 192.168.0.1
DNS2: 66.133.150.12
DNS3: 24.159.193.40

I can't even ping 192.168.0.1

What am I doing wrong?


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10
Did you manually assign "192.168.0.1" as DNS1 ?
--
In God we trust; all others bring data!

scooterinwi

join:2007-09-24
Onalaska, WI
I have the router set for DHCP so that is the DNS that the modem gave it.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10
In the "setup" tab, your IP Address should be 192.168.1.1
If DNS1 shows 192.168.0.1, delete it.

Can you post a screen shot?
--
In God we trust; all others bring data!

scooterinwi

join:2007-09-24
Onalaska, WI
Click for full size
Click for full size
I deleted the manual entries for the DNS servers to all 0. Here is a screen shot of the status and setup screens now. Still can't access the modem but I still have internet.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10
What address are you using to access the modem?
--
In God we trust; all others bring data!

scooterinwi

join:2007-09-24
Onalaska, WI
That's my problem. I can't access my modem.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10
I do understand you can't access it. I am asking what address you are using when "trying" to access the modem.

It should be 192.168.100.1
--
In God we trust; all others bring data!

scooterinwi

join:2007-09-24
Onalaska, WI
I tried both 192.168.0.1 and 192.168.100.1 with no luck. This morning, I cycled the power on the modem with the router off. Once it was running (all lights OK), I powered up the router. Now, I can access the modem via 192.168.100.1.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10

1 edit
Not knowing if you were doing a reboot sequence through all this,
You always need to do a reboot when changing devices with the modem or changes in the router that require it to be rebooted.

Ref:
Power off PC/laptop
Power off router
Power off modem

In This Order
Power on modem ( wait for sync )
Power on router ( confirm connection via normal "lights" )
Power on PC/laptop
--
In God we trust; all others bring data!