| If there was an alternative other than dialup, I would chang I have had SkyBeam, previously MesaNutworks, since they came to Firestone, CO. It has always been a challenge to find a CR that knew which end of the phone to speak into, so their network guys are not much better.
After the daily drops at 4am and 5pm, I have noticed that the config on my radio has changed. I am now taking major errors. I spent more than an hour on hold with their helpless desk, and then sent them an email to open a ticket. That was acknowledged about an hour with an automated reply. Then I called the sales office and got someone immediately. He said he would let the helpless desk supv know my plight.
I got an email from a monitored mail box an hour later. It has now been about 36 hours since I first contacted them.
I would fix the problem if they gave me the credentials for my radio...
If I could find executive phone numbers and emails, they would be getting an ear full. |
