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Had I not

@sbcglobal.net

Lousy service/will bill you if tech come out

Use to be good until they merged with those other companies. want to charge you if a tech come out. Will charge you if weather is bad and tech come out and can can't get to the box outside because of the snow, and you ;eave the co. $150.00. They read you a rule that you never heard of nor seen giving them the right to do so. Company is lousy stay away from them. A former member

NgtFlyer

join:2000-07-09
Marietta, GA
Reviews:
·Speakeasy

I originally established service way back before the management changes and the Best Buy purchase. Rarely needed to call and, well, the bill has come each month and I've paid it. I did think it slightly odd that they billed me for two months within the first week of service, to which they explained they billed a month in advance. Now let's see what happens when I make the call to disconnect the service. I suspect the experience won't be pleasant. I'm not under contract, I own the modem and there's no need for them to roll a truck for the disconnect. All they need to do is shut down the service on their end and put an order in with AT&T for the disconnect at the CO.
I suspect there will be a billing issue. Sounds like disconnects are kind of a nightmare according to what I have read in recent reviews.


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