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NgtFlyer

join:2000-07-09
Marietta, GA
Reviews:
·Speakeasy

reply to Had I not

Re: Lousy service/will bill you if tech come out

I originally established service way back before the management changes and the Best Buy purchase. Rarely needed to call and, well, the bill has come each month and I've paid it. I did think it slightly odd that they billed me for two months within the first week of service, to which they explained they billed a month in advance. Now let's see what happens when I make the call to disconnect the service. I suspect the experience won't be pleasant. I'm not under contract, I own the modem and there's no need for them to roll a truck for the disconnect. All they need to do is shut down the service on their end and put an order in with AT&T for the disconnect at the CO.
I suspect there will be a billing issue. Sounds like disconnects are kind of a nightmare according to what I have read in recent reviews.

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