I dunno...the automated system is no different than a modem reset from the CMTS or if you powercycled.
26% packet loss to the gateway would be right before your traffic passes in to the core or distribution portion of the network.
If anything I'm presuming there was a disturbance in the RF transport local to your node or all returns on the cable line card on the chassis. If it hasn't come back yet then you should be in the clear! Glad to know the packet loss went away