O Canada! > Canadian > Canadian Broadband > Bell cheating?

Bell cheating?

Cancel the service, move to a provider that doesnt gouge you for bandwidth.

if you're only with bell for 7 days you should be able to cancel even if you signed a contract.
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BUCK FELL. From UBB to AVP. Same wolf in sheep's clothing.

reply to GEO
»www.teksavvy.com and »www.electronicbox.net has some surprises for you.

reply to GEO

reply to GEO

reply to GEO
Personally, I too would get rid of Bhell and go with an independent. But say that isn't an option? What I would do is physically disconnect your network from router for a day. Just leave the router connected to your modem. After 1 day, check your usage. Then you will have a good idea if they are indeed cheating you, and more of a reason to ditch them.

So you have any idea how can I keep a solid proof of this?
I can declare what I found, but how can I show to Bell?

you don't have to show them anything, contract or night you have "buyers remorse" and can get out of it within 30 days.

reply to GEO
To prove without a doubt, you need to be disconnected for 2 nights. And you need to do a proper PPPoE session teardown.

When you do the teardown, it is supposed to send an accounting record to their radius server. And then they will scan at 03:00 for any traffic left since that last radius record.

So the next day, you may still see activity because of the leftovers from accounting that are done at 03:00. So you have to wait until the day after (2 cycles of going past 03:00 am) before checking if usage grew in the last 24 hours).

Then, you can reconnect.

reply to GEO
Holy crap that's WAY off. Seriously how many people is Bell's inaccurate meter screwing over like this?

Most sheep will just pay the overages and not know any better sadly.

The modem looks like it was running over a period of 6 days so the modem's data should be correct.

reply to GEO
Wow, 2.17GB vs. 12.09GB. WTF?

Just switch to an indie. Although you can still check for inaccuracies if you want for now.

reply to jfmezei
What do you mean teardown?
Leave the modem there (connect telephone line and power on) but not connecting any of my equipment to make sure 0 usage;
Or unplug the modem from telephone line to make 0 usage?
Thanx

reply to Spike
If Bell decides to charge based on usage, like cell phone, they have the rights to do
So they should give a detail usage report to customers: where to visit, who visit(MAC), how much traffic metered.
I ask Bell tech they said they cannot do this.
But I need to pay Bell whatever they metered....

reply to GEO
PPPoE teardown: You need to tell your router to close the PPPoE session.

This way, it sends a message to Bell that the PPPoE session is closed, your IP address is released. Any traffic destined to that IP address will not be billed to you because it would no longer be associated with you.

If your PPPoE session isn'.t prpoerly terminated, it will continue to exist for some time until Bell decides to time it out (I don't know if Bell does that). During that time any traffic destined to your IP address will continue to flow through the BAS to your modem (and thus be counted) even though your router/modem will not accept it.

(your router may be integrated with the modem to confuse things).

reply to GEO

reply to jfmezei
I cannot find a proper setting function of your mentioned from Bell's integrated modem-router. Few custom function left. I cannot even turn the integrated router off and attach my own to set.

I know if I only NOT use on my side, Bell still can declaim that I ACTURALLY use and they have RECORDS.

That means, I have to return the modem back to Bell and buy a new one with full function and ask Bell to activate it with my account?

edit your login creditentials and change your username to test@test and put "test" as password. This gives you a non routable IP address.

But there should be a way on your modem to disconnect your PPPoE session.

You might wish to specify what brand/model of modem you have and some folks here might be able to guide you on how to terminate your pppoe session.

reply to GEO
It's pretty obvious what's happening here.

Actual usage is: 1.89GB down, and 0.56GB up.

The 9.6GB down and 2.8GB up!! is the background noise of the internet(Various attacks and what have you.) in addition to Bell's free money factor.

He might have more data than he thinks due to "background" out on the internet but he shouldn't have to pay for any that's not going through his router that he actually uses, nobody else does. I have about the same usage he has and listen to the radio too and it amounts to about 360Mb per day or 11Gb per month. There are programs like Networx he can install to measure the usage if he wants to find out what it is for sure.