US Cable Support > Comcast HSI > what areas do not yet have D3?

reply to RR Conductor

Re: what areas do not yet have D3?

Comcast Steve just IM'd me and said they are currently working on upgrading our CMTS to D3, which still seems odd as you obviously have it, but I don't, so does the Ukiah CMTS have it or not? I'm confused. I thought if the CMTS had it, everybody would get it at the same time, but apparently that isn't the case.

could be multiple CMTS's at the head end? maybe one or more is upgraded and the line you just happen to be on isn't yet

reply to RR Conductor
Comcast Steve says the D3 work will be completed here by the end of September (3rd Quarter), so that's encouraging. As of today though, we're still on D2 out here in Redwood Valley.

Right now it sure doesn't feel like D3 here. I'm topping out at about 16 Mbps from the Comcast test server in San Jose, and my PS3 is very sluggish online.

I called in on Monday to see if the upgraded speeds were here yet (thought maybe business users would get it early ), but they said they weren't, with no ETA on when they would be.
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KI6RIT

That stinks, they must be mucking around with things during the upgrade. I sure hope they stick to the 3rd Q deadline! What's weird is if you put in my address and zip here, they show Blast as being 20/4 here, which of course isn't true.

Edit-Here's a speed test I just did to SF-

reply to RR Conductor
I have Comcast here in MS. What is D3? I dont thank we have D2 yet.

reply to RR Conductor

reply to n_w95482

That makes sense. If I were doing the upgrade, I definitely wouldn't want to deal with double/triple/quadrupling of speeds to subscribers while doing a massive upgrade at the same time .

Upgraded speeds are/would be nice, but I'm more interested in a consistent connection regardless of what time of the day it is. It seems like we're slowly getting there in that regard.

My roommate said that he's getting fewer interruptions/quality fluctuations when using Netflix on the Xbox 360 than before the upgrade, although it has stopped completely a couple of times (corresponding to occasional bouts of extreme sluggishness).
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KI6RIT

reply to EG

reply to netcool

reply to n_w95482
Well, something has definitely happened out here, and it's GOOD, woot lol I was just checking my router and it said I had 4 Mbps on the uplink, so I did a speed test for the heck of it and, well-



WOW, check that upload! According to my modem though, we are still on D2, any ideas?

reply to RR Conductor

What I'm wondering though, is if we are still on D2 (which we are, and of course no bonded channels), how am I getting that upload?

reply to RR Conductor


I ran another test and while uploads are still above where they were (around 2, we've never had poweboost on the upload here), they have dropped some since the last test, could they be doing testing on the equipment during the work to upgrade us to D3?

Edit-Now my router shows 3700 on the uplink bandwidth, it was showing 4000 earlier this evening, they must be tinkering with things.

reply to RR Conductor
Well, it looks like Comcast wants to mock us, AGAIN-

"Enjoy our latest Xfinity upgrade on 07/01 with up to 25%
faster download speeds on Blast! Xfinity Internet Service!
To receive the faster speed shut down your computer, unplug
the modem from the outlet, plug modom back in, wait 30
seconds, turn the computer back on and enjoy!"

That is on our new bill, and it was on the bill for last month, funny Comcast, NOT Third Quarter for D3 for us, which gives them until the end of September, they did this to us with Blast! as well, telling us we could get it months before we actually were able to.

Edit-I made an error, with the Blast snafu they sent us a letter telling us we could get it, with the D3 snafu we are just getting a notice on our bill lol

reply to RR Conductor
I've noticed the opposite with my upload speeds since D3 hit. I used to be able to do 9 Mbps before PB ran out, now it's a little below 7.
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KI6RIT